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Related Smartphones Questions
I did a restore on my iPhone and lost pics and messages. It
I did a restore on my iPhone and lost pics and messages. It restored to how it was three years ago. Can I remove this horrible restore? … read more
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Ashik
Master's Degree
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I lost my last year created/updated contacts from my iPhone.
I lost my last year created/updated contacts from my iPhone. I usually sych contacts and others data to iCloud. I discovered yesterday that I am not seeing. Is there a way to define not to replace iph… read more
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I updated my phone last night and lost all of my messages,
I updated my phone last night and lost all of my messages, pictures, and contacts. How do I fix this? I need these pictures back and they were not backed up to the iCloud… read more
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Richard
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Ashik. Is there a way to restore at least pictures and
Hi, Ashik. Is there a way to restore at least pictures and videos from the iphone that was synched by mistake with my old iphone? I gave my old one to my younger syster without resetting it (my first … read more
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I connected iPhone (5) to computer (apple computer) when computer
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i synced my i phone to my computer thinking i could download
i synced my i phone to my computer thinking i could download everything i had on there, but now all of my iphone downloads are gone and only i tune purchases are on there.… read more
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I had a macbook pro that I had previously synced my old iphone
I had a macbook pro that I had previously synced my old iphone to. I gave the computer to a friend of mine and she hadn't yet backed up her phone to any computer. When I plugged her phone into this co… read more
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I connected my wifes iphone 4s to the computer this morning
I connected my wife's iphone 4s to the computer this morning to load her music from itunes. I was prompted to restore from last backup from over a year ago or set up as new iphone. I didn't realize ev… read more
Ashik
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Master's Degree
1,165 satisfied customers
I connected my iPhone 4 to my computer to download my most
I connected my iPhone 4 to my computer to download my most recent pics to my computer. I had iTunes up and running at the time. Once the phone was connected, it came up with a new screen I had never s… read more
Ashik
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Master's Degree
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I just bought a new iPhone 5 to replace my iPhone 3GS. When
I just bought a new iPhone 5 to replace my iPhone 3GS. When setting up the new phone, for some reason it restored to an old backup. In other words, it did not port over any text messages or photos fro… read more
Ashik
Ashik
Master's Degree
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I restored my iphone by accident Friday night and lost alot
I restored my iphone by accident Friday night and lost alot of photos and my appointments in my calander. Can I get that data back?… read more
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iPhone 4s failed during restore. Now when I try to restore
iPhone 4s failed during restore. Now when I try to restore all I get is the iTunes logo and a USB cable with an arrow. How do I break out of this loop and start another restore?… read more
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please help...My iPhone contacts disappeared after upgrade.
please help... My iPhone contacts disappeared after upgrade. I then reverted to an older (2 months old) restore using iTunes. But then I lost all my messages from the past 2 months. I tried to restore… read more
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I sync my new iphone 4 to my computer that had my old 3G information
I sync my new iphone 4 to my computer that had my old 3G information and now my iphone 4 info is gone, how can I get it back. My old 3g info is on my new phone and I need to retrieve text and photos. … read more
Vinod Menon
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Master's Degree
383 satisfied customers
I updated my i phone to accommadate a higher ios, which I did
I updated my i phone to accommadate a higher ios, which I did with the help From Eric on Tec. report. Now my phone is froze up. It was hooked up to my computer when Eric helped me. Now its got a white… read more
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I have recently bought an iphone 4s and plugged it into my
I have recently bought an iphone 4s and plugged it into my computer to charge it but it downloaded everything from my son's ipod (via itunes account registered to the computer) and wiped off alot of m… read more
Ashik
Ashik
Master's Degree
1,165 satisfied customers
Iphone is not set to sync pictures but after phone had been
Iphone is not set to sync pictures but after phone had been synced when I go into camera roll I can see thumbnails but actual pictures are black. Please can you help. It is a Windows 7 laptop.… read more
webpagesby22
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Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

383 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

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20+Yrs in the computer/electronics service industry

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Kriptokrit

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Waitongu2

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Michael T

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xxxxxxxxxxxxxx at xxxxxxxxxx

Joel Kalman

Joel Kalman

Electrical Engineer

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I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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