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I unnecessarily backed up my phone to the last backup more…

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***** ***** I...

***** ***** I unnecessarily backed up my phone to the last backup more than three years ago I lost everything I want to reverse the backup

Technician's Assistant: Thanks. Can you give me any more details about your issue?

I connected my phone to my computer because it kept saying that it hadn't been backed up so I clicked "restore from last back up" and I clicked restore. I didn't want to actually restore

Submitted: 2 years ago.Category: Smartphones
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Answered in 39 minutes by:
1/25/2016
Technician: Richard, Smartphone Specialist replied 2 years ago
Richard
Richard, Smartphone Specialist
Category: Smartphones
Satisfied Customers: 46,459
Experience: Extensive Smartphone Issue Resolvement
Verified

Hi there and welcome

Please do not shoot the messenger, but restoring a phone overwrites everything on it, and replaces it with the backup, there is no way to do this as it did not delete the data, it over wrote it, replacing the data already there.

Unless you have a backup to revert to, there is no way to undo this sorry.

I would rather tell you this directly, then have you waste your time trying to find a solution to this that does not exist.

If you would like any additional information or assistance, please do not hesitate to let me know.

Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you

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Richard
Richard, Smartphone Specialist
Category: Smartphones
Satisfied Customers: 46,459
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Experience: Extensive Smartphone Issue Resolvement

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