Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Related Smartphones Questions
I have a new iphone 8 kept my number on the new phone and
Hi John, I have a new iphone 8 kept my number on the new phone and still have my iphone 6s and would like to give it to someone what do i need to do before I hand it over? Thank you … read more
Stephen FS
Stephen FS
Owner of an Electronics Repair Shop
Bachelors of Science
170 satisfied customers
I got a new hone today and everything transferred thru
I got a new hone today and everything transferred thru icloud but my password ***** minikeypass it wont open … read more
Richard
Richard
Smartphone Specialist
50,067 satisfied customers
How do I move the Contact List from an Apple 6S to a Apple
How do I move the Contact List from an Apple 6S to a Apple 8? … read more
Richard
Richard
Smartphone Specialist
50,067 satisfied customers
Mss peearl i have a previus iphone 65 and iwilllike to give
hi mss peearl i have a previus iphone 65 and iwilllike to give to my son because now i got iphonex i dont remenber password for iphone 6s for be more direct i will like to erase from my this iphone … read more
Samuel White
Samuel White
Owner and Expert Tech
295 satisfied customers
Mistakenly transferred all info on an iPhone 6 to my iPhone
Mistakenly transferred all info on an iPhone 6 to my iPhone 6s. Can I restore my iPhone so that it will be as it was before the transfer? … read more
Richard
Richard
Smartphone Specialist
50,067 satisfied customers
I bought a new iphone 8 on Saturday. The woman told me if I
I bought a new iphone 8 on Saturday. The woman told me if I backed up the information on my iphone 6S, and then transferred it onto the new phone, everything would be transferred. However, I have found that is not the case. These are the following apps I previously had, but no longer: Messages, Photos, ABC News, Instagram, Stocks, Utilities, My PSE, QVC, and Tractive GPS. What can I do? Thanks. … read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
80 satisfied customers
I need to transfer data from my old phone to a new Apple
I need to transfer data from my old phone to a new Apple Iphone 6S+ … read more
Harry
Harry
2,396 satisfied customers
I have been using a Iphone 5 with one carrier, and the
I have been using a Iphone 5 with one carrier, and the screen cracked. SO tonight I went bought a used Unlocked ATT Iphone 6s. Is there anyway I can SAVE the Text Messages on my Iphone 5 and / or have… read more
Richard
Richard
Smartphone Specialist
50,067 satisfied customers
I moved all my information & phone number over to a new
I moved all my information & phone number over to a new iPhone X. When I reinstalled the WhatsApp program and put in my account phone number, +1(###) ###-####I keep receiving this message: "We couldn'… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
9,859 satisfied customers
My I-Phone 6s is locked asking for a code and I have no
My I-Phone 6s is locked asking for a code and I have no code. Recently I updated to touch and am sorry as I have no code. Can't use phone … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I would like to backup my old iPhone 6s via iTunes (not via
Hi, I would like to backup my old iPhone 6s via iTunes (not via iCloud) and then use that backup to activate and "restore" (though I know it's new) a new iPhone X. Do I have to have the same version o… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I damaged my phone and have the replacement (both iphone 6s)
Hi! i damaged my phone and have the replacement (both iphone 6s) and the damaged phone says "iphone is disabled" and then "connect to itunes." I am trying to download the data from the old phone to it… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,281 satisfied customers
LockBox Pro data did not download from iCloud when I
LockBox Pro data did not download from iCloud when I transferred data to my new iPhone 6S. Can I still retrieve data?… read more
Ronald Brock
Ronald Brock
Field Technician
Architectural Drafting
63 satisfied customers
Pls help me to activate iphone just I received today 6s
hi pls help me to activate iphone just I received today 6s plus … read more
Josh
Josh
It Support Specialist
Associate Degree
759 satisfied customers
Why does my song on my iPhone 6s does not play all songs when
why does my song on my iPhone 6s does not play all songs when pluged into 2015 chevy truck… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
9,859 satisfied customers
My old phone is Samsung Galaxy S4. I just bought iPhone 6S
My old phone is Samsung Galaxy S4. I just bought iPhone 6S Plus today. How can I transfer Phone Contact info & all Photos from Galaxy to iPhone? What's the fastest way to transfer?… read more
Ashik
Ashik
Master's Degree
1,130 satisfied customers
Have I phone 6 plus with frozen screen therefore cannot
have I phone 6 plus with frozen screen therefore cannot unlock to transfer info to new phone… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
383 satisfied customers
How recover photos from crashed iPhone 4 USB cable icon?
How do I recover photos from a crashed iPhone 4? I was in the process of trying to getall of my photos and videos onto my PC, iTunes suggested update to software, the update failed and now iTunes says… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
383 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

383 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

319 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

90 satisfied customers

xxxxxxxxxxxxxx at xxxxxxxxxx

Joel Kalman

Joel Kalman

Electrical Engineer

80 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x