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How Can I recover my icloud password ....I also cannot

Customer Question
How Can I recover my...
How Can I recover my icloud password ***** also cannot access my email until I have my password
Submitted: 2 years ago.Category: Smartphones
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Answered in 35 minutes by:
1/17/2016
Technician: Vinod Menon, Customer Service replied 2 years ago
Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 3,026
Experience: Experience in supporting and using smartphones.
Verified

Hi

I am Vinod. I will try my best to help you resolve this issue.

Have you tried resetting the password ***** the icloud id? If not, let's try resetting it by going to

http://iforgot.apple.com

Let me know if that works.

Thank You

Vinod

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Customer reply replied 2 years ago
I tryed to reset my Apple ID and it dident work ...it says it sent me an email with further instructions but I Still cannot get mail ...it says that my username or password ***** icloud is incorrect
Customer reply replied 2 years ago
Any way I can start everything over from scratch
Technician: Vinod Menon, Customer Service replied 2 years ago

There is another option to reset the password ***** that is by answering the security questions.

Try going to the following website from your computer.

http://iforgot.apple.com

Enter your icloud id there and you will have two options - email authentication and answer security questions. Try answering security questions instead. Let me know

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Customer reply replied 2 years ago
It said that my answer was wrong and did not match what was on file ...any idea ??
Technician: Vinod Menon, Customer Service replied 2 years ago

It means while creating the account you may have used a different answer.

Could you please try to login to icloud from your computer? You can use the following website

www.icloud.com

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