How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Vinod Menon Your Own Question
Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 2872
Experience:  Experience in supporting and using smartphones.
51110040
Type Your Smartphones Question Here...
Vinod Menon is online now
A new question is answered every 9 seconds

How Can I recover my icloud password ....I also cannot

Customer Question

How Can I recover my icloud password ***** also cannot access my email until I have my password
Submitted: 1 year ago.
Category: Smartphones
Expert:  Vinod Menon replied 1 year ago.

Hi

I am Vinod. I will try my best to help you resolve this issue.

Have you tried resetting the password ***** the icloud id? If not, let's try resetting it by going to

http://iforgot.apple.com

Let me know if that works.

Thank You

Vinod

Customer: replied 1 year ago.
I tryed to reset my Apple ID and it dident work ...it says it sent me an email with further instructions but I Still cannot get mail ...it says that my username or password ***** icloud is incorrect
Customer: replied 1 year ago.
Any way I can start everything over from scratch
Expert:  Vinod Menon replied 1 year ago.

There is another option to reset the password ***** that is by answering the security questions.

Try going to the following website from your computer.

http://iforgot.apple.com

Enter your icloud id there and you will have two options - email authentication and answer security questions. Try answering security questions instead. Let me know

Customer: replied 1 year ago.
It said that my answer was wrong and did not match what was on file ...any idea ??
Expert:  Vinod Menon replied 1 year ago.

It means while creating the account you may have used a different answer.

Could you please try to login to icloud from your computer? You can use the following website

www.icloud.com