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Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 2872
Experience:  Experience in supporting and using smartphones.
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How Can I recover my icloud password ....I also cannot

Customer Question

How Can I recover my icloud password ***** also cannot access my email until I have my password
Submitted: 1 year ago.
Category: Smartphones
Expert:  Vinod Menon replied 1 year ago.


I am Vinod. I will try my best to help you resolve this issue.

Have you tried resetting the password ***** the icloud id? If not, let's try resetting it by going to

Let me know if that works.

Thank You


Customer: replied 1 year ago.
I tryed to reset my Apple ID and it dident work says it sent me an email with further instructions but I Still cannot get mail says that my username or password ***** icloud is incorrect
Customer: replied 1 year ago.
Any way I can start everything over from scratch
Expert:  Vinod Menon replied 1 year ago.

There is another option to reset the password ***** that is by answering the security questions.

Try going to the following website from your computer.

Enter your icloud id there and you will have two options - email authentication and answer security questions. Try answering security questions instead. Let me know

Customer: replied 1 year ago.
It said that my answer was wrong and did not match what was on file ...any idea ??
Expert:  Vinod Menon replied 1 year ago.

It means while creating the account you may have used a different answer.

Could you please try to login to icloud from your computer? You can use the following website