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Activation Lock = needs iCloud password to unlock. Cant
Activation Lock = needs iCloud password ***** unlock … read more
Justin Johnson
Justin Johnson
Owner
7,114 satisfied customers
I bought an I phone yesterday and while trying to set it up
I bought an I phone yesterday and while trying to set it up messed up my main email account I can't get into my Mac laptop … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
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I need to upgrade my phone and forgot all the ID numbers in
good day i need to upgrade my phone and forgot all the ID numbers in ICloud what should I do also need to enlarge the data size for the photos how can i update the phone iphone 6 … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,613 satisfied customers
I LOST MY I-PHONE 8, WHAT SHOULD I DO? I DON'T UNDERSTAND
I LOST MY I-PHONE 8, WHAT SHOULD I DO? JA: What Operating System (OS) are you running on your iPhone? Customer: I DON'T UNDERSTAND WHAT IS OS? JA: The Mac Technician will be able to walk you through t… read more
Ashik
Ashik
Master's Degree
1,097 satisfied customers
I have an iPhone 6. A little while ago I ceased to be able
I have an iPhone 6. A little while ago I ceased to be able to use my ID. I have been receiving messages on my iPhone to input my iCloud password. It won't accept the one I have. Today my phone simply shut down because I cannot give it a password ***** wants (doesn't say which one) … read more
Harry
Harry
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Have new iPhone 8. Backed up old to new. It carried over old
Have new iPhone 8. Backed up old to new. It carried over old email account tied to iCloud. No longer have access or password ***** that old email, need to delete … read more
Aparna Indresh
Aparna Indresh
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Electronics & communication engineering
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GeekGal
GeekGal
IT Director
Bachelors Degree
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Logan wireless # 2298216828, need to someone to access my
need to someone to access my account so I can print a copy of my PROOF OF PURCHASE. Need to find an apple store to take it and phone to take it too, in order to find out Login and Password ***** the setup phase. … read more
Josh
Josh
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Associate Degree
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I have an I phone 6 and have forgot my postcode what can I
I have an I phone 6 and have forgot my postcode what can I do I can't even make a phone call… read more
Ashik
Ashik
Master's Degree
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I have a work issued iPhone 6. There are some personal bank
I have a work issued iPhone 6. There are some personal bank related messages I had in a chat app called Viber with some pictures. I deleted the messages on Viber. Can the job restore the phone and acc… read more
Ashik
Ashik
Master's Degree
1,097 satisfied customers
My husbands turned off his phone and i think he some how
My husbands turned off his phone and i think he some how deleted everything. I don't know his apple ID or password ***** I can't access it through his phone" I have his phone plugged into my computer … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,236 satisfied customers
My I phone got lost on Friday when i call it is off and it
Good morning my I phone got lost on Friday when i call it is off and it was given to me by my sister.so i was hoping you could help me trace it she forgot her I cloud password… read more
Pete
Pete
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Bachelor's Degree
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On my i have the in many different languages, it says slide
on my i have the Hello in many different languages, it says slide to set up so I slide . The next is activate phone apple id and password. i went on line and got new apple id and password ***** when I… read more
Viet - Printer Tech
Viet - Printer Tech
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My old Iphone is linked to my daughters old itunes account,
My old Iphone is linked to my daughters old itunes account, which she had to delete because it had kept getting hacked, now I cant use it at all as we cannot delete the device from her iTunes or iClou… read more
Ashik
Ashik
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i have icloud on my new ipad. I also have an old icloud account
i have icloud on my new ipad. I also have an old icloud account on my iphone that I don't have the passcode to anymore. How do I concel my old icloud account and set up my new one on my iphone?… read more
Techie_Ben
Techie_Ben
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Master's Degree
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My iPhone 5 is locking me out as unable to remember password
My iPhone 5 is locking me out as unable to remember password XXXXX iCloud . The iCloud email used is no longer in use so I cannot reset password. Please assist… read more
John T. F.
John T. F.
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Two Decades Field Experience
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I have an Iphone 4S. i have icloud on my computer and have
I have an Iphone 4S. i have icloud on my computer and have set my phone to push my pictures. I however cannot find them.… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
3,048 satisfied customers
I have an iPad and an iPhone. When I tried to use my iPad
I have an iPad and an iPhone. When I tried to use my iPad to find my iPhone I ran into a problem. I open Safari and type in iCloud.com and I get a screen that gives me three choices - Set up iCloud (w… read more
webpagesby22
webpagesby22
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High School or GED
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Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

3,048 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

318 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

80 satisfied customers

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Joel Kalman

Joel Kalman

Electrical Engineer

79 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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