Smartphone Questions? Ask A Smartphone Technician for Answers
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It is possible that the issue is related to hardware. Do you get sound when you plug in head phones ? If so, connect and disconnect the headphones repeatedly for a few times. Does it work ?
Also check the silent switch of your iPhone above the volume buttons. Is it showing red ? If so, switch it back.
If that didn't work, then press and hold down the Power button and Home button at the same time until it shows the Apple logo. When you see the Apple logo, release the buttons and let it boot. Then go to Settings > Do No Disturb and make sure the Manual button is off.
Please let me know if that didn't work, so we can continue troubleshooting
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Have a great day,Ashik
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