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Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 372
Experience:  Experience in supporting and using smartphones.
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I have a iphone 4 that locked due to forgotten password. I

Customer Question

I have a iphone 4 that locked due to forgotten password. I cannot remember my apple id I used to set it up . I've tried all support issues it keeps saying apple id you used to set it up I FORGOT IT please help
Submitted: 1 year ago.
Category: Smartphones
Expert:  Joel Kalman replied 1 year ago.

Hello. My name is ***** ***** I can help you with your problem. Unfortunately, the only way to unlock your iPhone is to do a factory reset. This will cause loss of all personal data, such as music, photos, contacts, etc. If you have you backed up your iPhone, you will be able to restore it. Are you prepared to proceed with the factory reset?

Customer: replied 1 year ago.
Expert:  Joel Kalman replied 1 year ago.

What is your computer operating system? pc or mac?

Customer: replied 1 year ago.
Customer: replied 1 year ago.
Thx. 18 bucks. No help. Not giving u my hard earned money for a few clicks with ur fingers. Not helpful at all
Expert:  Joel Kalman replied 1 year ago.

Okay. If you are not satisfied with my answer, you can contact Customer Service for a full refund. Thank you for choosing Just Answer.