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Randy, Customer Service
Category: Smartphones
Satisfied Customers: 9710
Experience:  Expert in service and repair of all Smartphones.
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Randy, my blackberry playbook keeps showing me a warning

Customer Question

Hi Randy, my blackberry playbook keeps showing me a warning sign that says i've entered an incorrect password ***** times. It then goes to the screen where I can enter my password ***** is stuck at 6 attempts and no matter what I type it stays at 6/10 attempts. Please help!
Submitted: 1 year ago.
Category: Smartphones
Expert:  Randy replied 1 year ago.


My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this.

I am sorry to hear that you are having this issue.

follow these steps please:

  1. Press and hold the + and – volume keys and the power button for about ten seconds.

    All three buttons are on the top edge of the tablet. After you press them for a time, the system will shut down.

  2. Wait a few seconds and then press and hold the power button.

    The PlayBook restarts. .

Expert:  Randy replied 1 year ago.

Please let me know if this does not work or if you need any other assistance.

Please take a moment to rate my service positively by clicking one of the stars at the top of the screen then click on submit.

Thank you very much!