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My 830 is showing a lighting bolt and a gear on the screen

Customer Question
and I cant get it...
my 830 is showing a lighting bolt and a gear on the screen and I cant get it to turn on
Submitted: 2 years ago.Category: Smartphones
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Answered in 4 minutes by:
12/27/2015
Technician: Ashik, Smartphone Tech replied 2 years ago
Ashik
Ashik, Smartphone Tech
Category: Smartphones
Satisfied Customers: 11,611
Experience: Experience with iPhone and other Smartphones
Verified

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

Connect it to your computer with a different USB cable. Then hold down Volume down and Power for 20 seconds and this will force reboot it. Please let me know if that didn't work, so we can continue troubleshooting.

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Customer reply replied 2 years ago
I have the wrong size usb cable for the cell phone will have to buy one today, one I have is from my camora and to small end, so I guess I can't do anything now
thanks anyway
Technician: Ashik, Smartphone Tech replied 2 years ago

Don't you have the USB cable with your phone ? USB of other phones will also work.

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Ashik
Ashik
Ashik, Smartphone Tech
Category: Smartphones
Satisfied Customers: 11,611
11,611 Satisfied Customers
Experience: Experience with iPhone and other Smartphones

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