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Ashik, Smartphone Tech
Category: Smartphones
Satisfied Customers: 10843
Experience:  Experience with iPhone and other Smartphones
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My 830 is showing a lighting bolt and a gear on the screen

Customer Question

my 830 is showing a lighting bolt and a gear on the screen and I cant get it to turn on
Submitted: 1 year ago.
Category: Smartphones
Expert:  Ashik replied 1 year ago.

Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

Connect it to your computer with a different USB cable. Then hold down Volume down and Power for 20 seconds and this will force reboot it. Please let me know if that didn't work, so we can continue troubleshooting.

Customer: replied 1 year ago.
I have the wrong size usb cable for the cell phone will have to buy one today, one I have is from my camora and to small end, so I guess I can't do anything now
thanks anyway
Expert:  Ashik replied 1 year ago.

Don't you have the USB cable with your phone ? USB of other phones will also work.