Smartphone Questions? Ask A Smartphone Technician for Answers
Hello my name is***** do not rate until we are finished. I look forward to assisting and am very sorry to hear that you are having this problem. Is this from texts or is it from iMessage? What model iPhone is this?
If you delete the entire conversation so it comes through as a new one does the same thing happen?
I will need to opt out and open this to all experts then.
Hi there and welcome
Can you hold the power and home buttons on the phone for about 10 seconds until you see the Apple Logo, then release.
Let the phone restart and when it has, tell me if you still have the issue please.
ok, the message has become corrupted, you will need to copy the contents of the message and remove it as there is not option with the iPhones for running a repair on this.