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Ask Vinod Menon Your Own Question
Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 372
Experience:  Experience in supporting and using smartphones.
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When i charged my iphone the apple logo comes on, then

Customer Question

when i charged my iphone the apple logo comes on, then off,then on it doesnt load at all
Submitted: 1 year ago.
Category: Smartphones
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you tell me which model phone it is Tony?

Thanks

Customer: replied 1 year ago.
iphone4
Expert:  Richard replied 1 year ago.

Thanks Tony

It was not clear but have you held the power and home buttons on the phone for 10 seconds then released and see if it then works?

Customer: replied 1 year ago.
are u there
Expert:  Richard replied 1 year ago.

yes I am Tony, can you respond to my last message I sent you please?

Or is it easier if I call you?

Customer: replied 1 year ago.
i did press them for 10 seconds didnt work
Expert:  Richard replied 1 year ago.

ok thanks

You have a computer there with itunes Tony?

Customer: replied 1 year ago.
i did press them for 10 seconds didnt work no i cant with my phone when it doesnt work
Expert:  Richard replied 1 year ago.

Tony, can you respond to my last message I sent you please?

Customer: replied 1 year ago.
arr you there
Customer: replied 1 year ago.
dont ring me
Expert:  Richard replied 1 year ago.

yes I am here