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Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 2869
Experience:  Experience in supporting and using smartphones.
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I need help please....can you advise on how to take music

Customer Question

I need help please....can you advise on how to take music from my phone and transfer to my PC? I've tried several things, but the PC doesn't "see" the music I have on the phone. Thank you for any advice you have. I have an iPhone 6+ 16G.
Submitted: 1 year ago.
Category: Smartphones
Expert:  Vinod Menon replied 1 year ago.


Were those songs bought from iTunes Store?

Thank you


Customer: replied 1 year ago.
Ya, however they don't appear in the iTunes library.
Expert:  Vinod Menon replied 1 year ago.

Thank you.

Have you got iTunes installed in your computer? If you have, we can transfer the contents from iPhone to iTunes in the computer.

Customer: replied 1 year ago.
iTunes is loaded on my PC.
Expert:  Vinod Menon replied 1 year ago.


Have you tried downloading the music directly from iTunes Store? If you use the same apple account, you can download them again for free using the computer. This document should walk you through. Let me know if you find any difficulty.