Smartphone Questions? Ask A Smartphone Technician for Answers
I am the person that will be helping you today.
You can reset the account and re-enable it at the following page: https://iforgot.apple.com/password/verify/appleid
After you reset the password, Apple will remove the lock on your account.
I look forward to your next message below or your rating on the top of this page (choosing of number of Stars and clicking the Submit button)
Please, do not forget to rate my help on this page.
Thank you again, - Jason