Smartphones

Smartphone questions? Ask a smartphone technician for answers

Ask an Expert,
Get an Answer ASAP!

Related Smartphones Questions
It is disabled. Iphone 6. I tried to recover beause i forgot
i tried to recover beause i forgot the pass code, but I cannot get the itues app on the computer … read more
Samuel White
Samuel White
Owner and Expert Tech
285 satisfied customers
I changed my iphone password and forgot the exact passcode.
I changed my iphone password ***** forgot the exact passcode. After several failed attempts my phone is disabled and my thumbprint wont give me access. Options? … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
I have tried 3 times to send this? I have forgotten my Apple
I have tried 3 times to send this ? I have forgotten my Apple I D my screen is asking for my passcode which I don't remember. The screen says software update press home to finish setting up iOS 11.2.5… read more
Ronald Brock
Ronald Brock
Field Technician
Architectural Drafting
59 satisfied customers
I have a work issued iPhone 6. There are some personal bank
I have a work issued iPhone 6. There are some personal bank related messages I had in a chat app called Viber with some pictures. I deleted the messages on Viber. Can the job restore the phone and acc… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I cant acess my iphone 7 password, its gold 32 gb, i
i restored it i just need help getting my password ***** … read more
Samuel White
Samuel White
Owner and Expert Tech
285 satisfied customers
My I phone got lost on Friday when i call it is off and it
Good morning my I phone got lost on Friday when i call it is off and it was given to me by my sister.so i was hoping you could help me trace it she forgot her I cloud password… read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
The other day there was a message on my iphone 4s to
the other day there was a message on my iphone 4s to download updated information which i put off for a couple of days. then i downloaded the information and a screen came up that there were to more s… read more
Steve
Steve
Chief Engineer
9 satisfied customers
My phone after updating was locked due to me not knowing my
My phone after updating was locked due to me not knowing my security questions nor my password, I also forgot my email password ***** am unable to retrieve a new password. I need to make an appointmen… read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
70 satisfied customers
I forgot my apple password to activate my phone after just
I forgot my apple password ***** activate my phone after just updating. How do I get or change my password?… read more
Jason Jones
Jason Jones
AAS Information Technology
6,335 satisfied customers
I locked my Iphone (couldn't remember the password) after
I locked my Iphone (couldn't remember the password) after numerous tries. Worse......can't remember the Apple ID and now completely locked out. Getting a message that the Apple ID is disabled and rese… read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
i cannot reach my contact list or anything else by pressing
i cannot reach my contact list or anything else by pressing my phone symbol what can i do i need to use contact list and call out on phone… read more
Michelle
Michelle
Software Engineer
Bachelor's Degree
195 satisfied customers
My iPhone 5s has suddenly started sending my email address
My iPhone 5s has suddenly started sending my email address as my ID to people I text. What can I do to correct it?… read more
Michelle
Michelle
Software Engineer
Bachelor's Degree
195 satisfied customers
How do I get my data from the I Cloud from my I phone 5 that
How do I get my data from the I Cloud from my I phone 5 that I dropped in the pool to a I Phone 4S that formerly belonged to my son. I have a new sim card in and the phone is working but I don't know … read more
RandyNetwork Tech
RandyNetwork Tech
1,757 satisfied customers
Just got new IPhone 5 on Tues. replacing one purchased in Mar.
Just got new IPhone 5 on Tues. replacing one purchased in Mar. 13 which totally died under warranty. All info was supposedly backed up under icloud, now Sat. phone said 75% of available usage was used… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Hi I have a blackberry 9900 bold and yesterday i wanted to
Hi I have a blackberry 9900 bold and yesterday i wanted to transfer fotos to my computer. The phone asked me to type the word 'blackberry' and the next screen asked for a password. I have forgoten the… read more
RichieMe
RichieMe
High School or GED
277 satisfied customers
I have an iphone 4 and I forgot my user name and password.
I have an iphone 4 and I forgot my user name and password. My phone number is ***** I updated the iphone and to finish it asked for my ID and password, well I forgot it. I went through resetting and t… read more
James
James
Network & System Administrator
Bachelor's Degree
9,067 satisfied customers
Iphone 4S After General Reset and reset by Itunes backup from
Iphone 4S After General Reset and reset by Itunes backup from computer Seemed like all was done. Phone came ON, asked for language , country, wifi, wifi password, birthdate and then APPLE ID (which th… read more
RandyNetwork Tech
RandyNetwork Tech
1,757 satisfied customers
Hi I have changed my code and forgot it. I attempted to access
Hi I have changed my code and forgot it. I attempted to access the phone but now it is disabled and instructs me to connect to itunes. i have attempted to log onto itunes but the screen tells me i mus… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
3,033 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

3,033 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Apple Consultant

298 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

Michael T

Michael T

73 satisfied customers

dasdasd

Joel Kalman

Joel Kalman

Electrical Engineer

70 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x