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Richard
Richard, Smartphone Specialist
Category: Smartphones
Satisfied Customers: 37649
Experience:  Extensive Smartphone Issue Resolvement
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How to trace a stolen iphone rhat is switched off

Customer Question

How to trace a stolen iphone rhat is switched off
Submitted: 1 year ago.
Category: Smartphones
Expert:  Richard replied 1 year ago.

Hi there and welcome

Unless you installed an app on it from before it was stolen, then only way is via find my phone when you sign in at www.icloud.com

If you sign in there with the same Apple ID as you used on the iPhone, do you see the phones location there?

Please let me know,

Customer: replied 1 year ago.
No i dont c any location on it, it says phone is offline
Expert:  Richard replied 1 year ago.

ok, they have already reset the phone.

It is not going to be possible to trace it sorry, they knew what to do as soon as they got hold of the phone and got to a computer.

I am really sorry about this, and if you would like any additional information or assistance, please do not hesitate to let me know.

And if you can take a second to rate my service, that would be greatly appreciated.

Thank you