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Richard, Smartphone Specialist
Category: Smartphones
Satisfied Customers: 36526
Experience:  Extensive Smartphone Issue Resolvement
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Why was I prompted to enter a PIN number when I tried to use

Customer Question

Why was I prompted to enter a PIN number when I tried to use my smartphone yesterday. When I was unable to remember my PIN number, McAfee captured my image and locked my device.
Submitted: 1 year ago.
Category: Smartphones
Expert:  Richard replied 1 year ago.

Hi there and welcome

McAfee will do this if it has been set to take over the phone locking or has detected the incorrect amount of pins being used. It will set the lock screen after a certain amount of time.

To be honest, it is buggy and I do not recommend it as it tends to cause more issues then it protects, plus the built in lock screen is more then enough.

I would recommend you consider Avira on your phone in place of McAfee. None of the bugs, is free and protects better then McAfee now does.

If you would like any additional information or assistance, please do not hesitate to let me know.

Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you