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Richard, Smartphone Specialist
Category: Smartphones
Satisfied Customers: 37727
Experience:  Extensive Smartphone Issue Resolvement
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I have a brand new windows phone that I have had couple of

Customer Question

I have a brand new windows phone that I have had for a couple of weeks. I switched from an iphone 4s. At the same time I bought a Windows Surface to replace my Samsung. A couple of days ago I downloaded Windows 10 on the Surface notebook. Later, when I tried to use my phone I couldn't open the main menu. That's the problem!
Submitted: 2 years ago.
Category: Smartphones
Expert:  Richard replied 2 years ago.

Hi there and welcome

Can you tell me please the make and model of the phone and what exactly happens when you try to open the main menu?

Thank you