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IT Miro
IT Miro, Computer Scientist
Category: Smartphones
Satisfied Customers: 3140
Experience:  Bachelor's Degree in Information Technology, Microsoft Certified Professional
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Cannot upload email on iphone. The user name or password is

Customer Question

Cannot upload email on iphone. The user name or password ***** icloud is incorrect. I have reset password, but the phone is locking up.
Submitted: 1 year ago.
Category: Smartphones
Expert:  IT Miro replied 1 year ago.

Hello! My name is*****

It looks like there is a problem with the iCloud account on your iPhone. To solve the problem, I suggest removing the account from your iPhone and then setting it up again.

To do that, go to Settings and tap on iCloud. Swipe to the bottom and you will see Delete account or Sign out. Tap on it and confirm.

After that, you can tap on iCloud again and then re-add the account. Just make sure to use the correct password. That should solve the problem.

Let me know the results.


IT Miro

Expert:  IT Miro replied 1 year ago.

Hello again!

Do you still require assistance with this issue?

Let me know,
IT Miro