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Randy, Customer Service
Category: Smartphones
Satisfied Customers: 9708
Experience:  Expert in service and repair of all Smartphones.
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Iphone 5 will not power on and the apple logo loops when

Customer Question

Iphone 5 will not power on and the apple logo loops when plugged into the wall, when I try to restore it in DFU mode I get an error code 2001. Have tried different Macs and cables.
Submitted: 1 year ago.
Category: Smartphones
Expert:  Randy replied 1 year ago.
My name is Randy.
I will assist you. This sounds like a hardware issue with the iPhone. If it was firmware related then it would restore with the DFU mode, especially after trying a different computer.
I have repaired and corrected these type errors by replacing the battery. It is not a definite solution, however it works about 75% of the time or more when you get that type error and there is no water damage.The battery is fairly easy to replace. You can get one online and do it yourself.
Expert:  Randy replied 1 year ago.

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