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Vinod Menon
Vinod Menon, Customer Service
Category: Smartphones
Satisfied Customers: 371
Experience:  Experience in supporting and using smartphones.
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Tried to put an update on my phone yesterday, and now it is

Customer Question

Tried to put an update on my phone yesterday, and now it is stuck in recovery mode. I need to get it off recovery mode to back up the files on the phone (bought a new computer and didn't back up phone yet)
Submitted: 1 year ago.
Category: Smartphones
Expert:  Ashik replied 1 year ago.
Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.
I'm not sure how helpful I can be to you, but I will try my best to help you.
Your only option is, force restore the phone. The reason that your phone boot into recovery mode is that it can't load the OS. It seems like the update corrupted it. Did you have iCloud backup enabled on it ?