How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Ashik Your Own Question
Ashik, Smartphone Tech
Category: Smartphones
Satisfied Customers: 11181
Experience:  Experience with iPhone and other Smartphones
Type Your Smartphones Question Here...
Ashik is online now
A new question is answered every 9 seconds

Just got a new Microsoft Lumia 640 cell phone and need to

Customer Question

Just got a new Microsoft Lumia 640 cell phone and need to get it set up. I don't even know if I have a Microsoft account on it. If I do, I don't know the password. Can you help me get this phone set up so it is functional?
Submitted: 2 years ago.
Category: Smartphones
Customer: replied 2 years ago.
Expert:  Ashik replied 2 years ago.
Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.
You can create a new Microsoft Account from here -->
Then use that Microsoft account to register your Lumia.
If you already have a Microsoft account and you don't remember the password, then you can reset it from here -->
Re the transfer of Contacts, what is the model of your old phone ? Let me know and I will help you with the transfer