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Josh, Technician
Category: Smartphones
Satisfied Customers: 19345
Experience:  Smartphone support
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I have a kyocera hydro life and i dropped it in a pool the

Customer Question

i have a kyocera hydro life and i dropped it in a pool the screen is still on but its vey dark i have to have a flashlight to see the screen what do you think the problem is
Submitted: 2 years ago.
Category: Smartphones
Expert:  Josh replied 2 years ago.
Hi! The issue is that the moisture is inside of the phone and causing the hardware damage. The only thing you can really try is submerging the phone in white rice for 24-48 hours.During that period please do not take the phone out or try to use it. (Make sure it is powered off) Once the time has elapsed, turn the phone on and see if it is any better.

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