How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Josh Your Own Question
Josh, Technician
Category: Smartphones
Satisfied Customers: 19297
Experience:  Smartphone support
Type Your Smartphones Question Here...
Josh is online now
A new question is answered every 9 seconds

I'm have an iPhone 5 got immersed in salt water. One week ago.

Customer Question

I'm have an iPhone 5 got immersed in salt water. One week ago. I cleaned it and put it back together but now it's stuck in apple logo blinking mode. Any suggestions. Even tried new battery. Still same results.
Submitted: 2 years ago.
Category: Smartphones
Expert:  Josh replied 2 years ago.
Hi! Since iPhones are not covered under any warranty for water damage, the only thing you can really try is submerging the iPhone in white rice for 24-48 hours.During that period please do not take the phone out or try to use it. (Make sure it is powered off) Once the time has elapsed, turn the iPhone on and see if it is any better.
Expert:  Josh replied 2 years ago.
I have not heard back from you in a while -- If the issue is resolved, please rate our session as EXCELLENT, GOOD, or OK and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.