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Jason Jones
Jason Jones, Technician
Category: Smartphones
Satisfied Customers: 16201
Experience:  Several years experience in both smartphone setup and sales.
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I had a iphone stolen have it back but cant activate it

Customer Question

hi i had a iphone stolen have it back but cant activate it or reset it they have linked to icloud an i dont know what email address or pass word how can i fix this ?? pls
Submitted: 2 years ago.
Category: Smartphones
Expert:  Jason Jones replied 2 years ago.

If anyone wishes to ask Jason a question directly,
they can do so at the following page:

I am an Information Technology Professional with over 15 years of professional experience. I am the technician assigned to your case today. I look forward to working with you and resolving this problem.
I understand that you do not recall which email address you used for your Apple ID. In this case, you will have to contact Apple directly. They will ask some questions in order to identify you and your account.
You can call them at: (800) MY-APPLE(###) ###-####
I look forward to your next message or your rating below.
Please, do not forget to rate my help on this page.
Thank you again,
- Jason

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