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Ashik, Smartphone Tech
Category: Smartphones
Satisfied Customers: 11169
Experience:  Experience with iPhone and other Smartphones
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I can,t get pics from iphone to windows

Customer Question

I can,t get pics from iphone to windows
Submitted: 2 years ago.
Category: Smartphones
Expert:  Ashik replied 2 years ago.
Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.
First download and install latest version of iTunes on your computer from here (IMPORTANT) :
Then connect your iPhone to your computer. If asked to trust the computer on your iPhone, tap Trust.
On your computer, open My Computer or This Computer. You can find your iPhone in there. Open it and you can find the pictures of your iPhone's memory (open all folders to see your pictures). Just copy and paste them to your computer or click and drag them to your computer.
Refer this article -->
Please let me know if that didn't work, so we can continue troubleshooting.
Expert:  Ashik replied 2 years ago.
Only the photos stored on the Camera Roll can be imported to your PC using the above method. If you want to get the photos of Photo Stream to your PC, then you have to install iCloud for Windows. Download and install it from here :
After installing it, sign in using your Apple ID. The ID must be the same on that you used on your iPhone. Check it from Settings > iCloud
Then let it sync and they will imported to your PC via Internet (check Pictures folder). This is a one time setup. The photos on the photostream will automatically downloaded to your PC whenever it is online.