Smartphones

Smartphone questions? Ask a smartphone technician for answers

Connect one-on-one with {0} who will answer your question

Related Smartphones Questions
Second opinion) I changed phones and they set up my email.
Second opinion) I changed phones and they set up my email. I'd rather keep my old account. How can I do this ?… read more
Expert
Expert
I bought a iphone second hand and I can get in it. The
The activation lock the person who sold it doesn't know the information … read more
Robert H
Robert H
Senior IT Technician
Bachelor of Science
606 satisfied customers
I need to speak to a live agent. Iphone. 12.4.1 I think.
I need to speak to a live agent JA: What's the brand and model of your computer? And the Operating System (OS)? Customer: Iphone JA: What Operating System (OS) are you running on your iPhone? Customer… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
2,204 satisfied customers
My phone has been hacked. I went to the apple store and they
My phone has been hacked. I went to the apple store and they tried to reactivate my phone. Because I have used my fingerprint to access my phone I was unable to remember my password. I followed the in… read more
Harry
Harry
2,803 satisfied customers
One of my iphones is locked because my little grandson was
One of my iphones is locked because my little grandson was playing with it but i can not remember what the apple id was to unlock it … read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
94 satisfied customers
My son gave me his iPhone 5 when he upgraded. I am 71 years
My son gave me his iPhone 5 when he upgraded. I am 71 years old and really not too computer literate. I am unable to update my phone because I do not have a password ***** the icloud account that was … read more
Samuel White
Samuel White
Owner and Expert Tech
309 satisfied customers
I completely forgot my password and now it says iPhone
I completely forgot my password ***** now it says iPhone disabled connect with itunes … read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
94 satisfied customers
I have a iphone 5 which I am in the process of selling
I have a iphone 5 which I am in the process of selling (replaced it with a iphone 6S). In preparation for the sale, I factory reset the device. It now ask for a password ***** don't recall using a pas… read more
Samuel White
Samuel White
Owner and Expert Tech
309 satisfied customers
My apple device is disabled---- how can this be fixed.
My apple device is disabled---- how can this be fixed. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
My cell phone prompted me to update to version 10 but then
My cell phone prompted me to update to version 10 but then when I went to do it on my I Ad it said it was updated to 9.3.5 already?… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
6,913 satisfied customers
I have an I phone and an older I Pad. At some point all my
I have an I phone and an older I Pad. At some point all my texts have started coming in to my I Pad as well as my phone. How do I stop that from happening?… read more
Ashik
Ashik
Smartphone Tech
Master's Degree
1,427 satisfied customers
🇦🇪 I have both an iPhone 6s Plus & an iPad 2.. I just
🇦🇪 I have both an iPhone 6s Plus & an iPad 2.. I just changed my e mail provider & need to change it in on both devices. I am no longer associaed with my former email carrier. However, all of my app… read more
Ashik
Ashik
Smartphone Tech
Master's Degree
1,427 satisfied customers
My iphone was stolen. Recieved new one without any memory,
My iphone was stolen. Recieved new one without any memory, now my apple i d wont accept my password ***** i changed on computer to new i d and password. iphone and ipad wont change?… read more
Ashik
Ashik
Smartphone Tech
Master's Degree
1,427 satisfied customers
I seem to have a different Apple ID for for my: I phone, iTunes,
I seem to have a different Apple ID for for my: I phone, iTunes, icloud and ipad. How do I get just one ID?… read more
John T. F.
John T. F.
Apple Consultant
Three Decades Field Experience
375 satisfied customers
I have an account in the US with my ipad & now an account in
I have an account in the US with my ipad & now an account in Canada with my iphone. How do I transfer iTunes from ipad to iphone as they're 2 separate ID's?… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
388 satisfied customers
I have just set up a new Apple Id due to security reasons.
I have just set up a new Apple Id due to security reasons. I now want to ensure my Iphone 4S is set to this new Apple Id. Can you help me?… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
388 satisfied customers
I just got an iphone 4. My friend has an ipad and wants to
I just got an iphone 4. My friend has an ipad and wants to imessage me. I got it set up under settings and can apparantly imessage him but he can not respond? How do I get it so he can imessage me?… read more
Randy
Randy
Customer Service
High School or GED
1,062 satisfied customers
We have two ipads, and 4 iphones - problem started with
we have two ipads, and 4 iphones - problem started with addition of the second ipad - all the IDs and passwords were messed up and it seemed we couldn't just correct one device without messing up the … read more
ComputerCare1199
ComputerCare1199
Computer Support Technician
Associate Degree
982 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

388 satisfied customers

Experience in supporting and using smartphones.

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 14 years of experience in Electronics support service.

Joel Kalman

Joel Kalman

Electrical Engineer

94 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

Richard

Richard

Smartphone Specialist

1,485 satisfied customers

Extensive Smartphone Issue Resolvement

Ashik

Ashik

Smartphone Tech

1,427 satisfied customers

Experience with iPhone and other Smartphones

Randy

Randy

Customer Service

1,062 satisfied customers

Expert in service and repair of all Smartphones.

John T. F.

John T. F.

Apple Consultant

375 satisfied customers

25+ years in the tech service industry, specializing in Apple devices

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x