Smartphones

Smartphone questions? Ask a smartphone technician for answers

Connect one-on-one with {0} who will answer your question

Related Smartphones Questions
I have an iPhone 7 that was disabled. Took it to Best Buy
I have an iPhone 7 that was disabled. Took it to Best Buy and had it cleared. Trying to activate it and am having trouble. Had to change my password ***** now I'm getting a message asking for Apple ID… read more
Karthik J
Karthik J
133 satisfied customers
Apple. my iphone se will not turn on shows apple symbol but
Apple. my iphone se will not turn on shows apple symbol but will go no further … read more
Expert-Alexa
Expert-Alexa
Technical Engineer
Bachelor's Degree
59 satisfied customers
My phone has been hacked. I went to the apple store and they
My phone has been hacked. I went to the apple store and they tried to reactivate my phone. Because I have used my fingerprint to access my phone I was unable to remember my password. I followed the in… read more
Harry
Harry
2,803 satisfied customers
My iPhone is locked and is asking for a 6 digit password. I
My iPhone is locked and is asking for a 6 digit password. I have never used a password ***** my phone. It doesn't give an alternative to retrieve a new password. How to I unlock? … read more
Joe
Joe
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
502 satisfied customers
I have a iphone 5 which I am in the process of selling
I have a iphone 5 which I am in the process of selling (replaced it with a iphone 6S). In preparation for the sale, I factory reset the device. It now ask for a password ***** don't recall using a pas… read more
Samuel White
Samuel White
Owner and Expert Tech
309 satisfied customers
My apple device is disabled---- how can this be fixed.
My apple device is disabled---- how can this be fixed. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I got locked out of my iphone 5 two days ago because of the
I got locked out of my iphone 5 two days ago because of the passcode , I am at the library in Boulder Mt. on the computer with my phone plugged into the computer and need help to get my phone back on.… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
Ny iphone is disabled. i can't get it to work, I don't know.
I don't know. I am 86 years old and not very good with my iPhone. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I have an I phone 6 and have forgot my postcode what can I
I have an I phone 6 and have forgot my postcode what can I do I can't even make a phone call… read more
Ashik
Ashik
Master's Degree
1,574 satisfied customers
I have a work issued iPhone 6. There are some personal bank
I have a work issued iPhone 6. There are some personal bank related messages I had in a chat app called Viber with some pictures. I deleted the messages on Viber. Can the job restore the phone and acc… read more
Ashik
Ashik
Master's Degree
1,574 satisfied customers
My iPhone 6 died yesterday.I have a new phone. Is there
My iPhone 6 died yesterday.I have a new phone. Is there anyway I can retrieve data such as my contact list from my old phone? I currently have an iPhone 6 on the Sprint network.… read more
Ashik
Ashik
Master's Degree
1,574 satisfied customers
I just bought a iPhone 6 and have an iPhone 5. How do I get
I just bought a iPhone 6 and have an iPhone 5. How do I get all of my information to the new iPhone 6?… read more
Ashik
Ashik
Master's Degree
1,574 satisfied customers
I am trying to unblock an iPhone 4 which has find my iPhone active and
I am trying to unblock an iPhone 4 which has find my iPhone active and of course we lost the password ***** the Apple ID. I am reading an answer to that question by yourself from 3 years ago.… read more
Richard
Richard
Smartphone Specialist
IT Manager, Consultant
57,575 satisfied customers
I have an Iphone 4s, recently updated software. A few days
I have an Iphone 4s, recently updated software. A few days later lost my contacts, tried to reset to factory settings. Now I'm stuck at Hello, will not accept my apple ID or password. Tried resetting … read more
Joe
Joe
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
502 satisfied customers
I was asked to allow the update to go forward on my iPhone
I was asked to allow the update to go forward on my iPhone 5. I did that; however, there does not seem to be an ability to gain access to my cell phone because it keeps asking me for the password XXXX… read more
Randy
Randy
Customer Service
1,007 satisfied customers
I was trying to retrieve a couple of photos taken on my husbands
I was trying to retrieve a couple of photos taken on my husband's IPhone on my laptop and I inadvertently (through ITunes) have replaced all the data from my IPhone on to his!! Disaster! Is there any … read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
386 satisfied customers
I just purchased iPhone 5 > My 4S was backed up in the cloud.
I just purchased iPhone 5 > My 4S was backed up in the cloud. We share an apple ID . The contacts that populated my new phone are from my daughter's phone. Do we need separate i Cloud id's ? Can we… read more
Ashik
Ashik
Master's Degree
1,574 satisfied customers
Hi. I have a new iPhone 5. My old iPhone 4s has all my apps
Hi. I have a new iPhone 5. My old iPhone 4s has all my apps and data and contacts. My itunes account is on an old desktop which I can't access now. Can I set up a new iTunes account on my new computer… read more
ITTechChris
ITTechChris
IT Technician
152 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

386 satisfied customers

Experience in supporting and using smartphones.

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Joel Kalman

Joel Kalman

Electrical Engineer

94 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

Eng. Andres

Eng. Andres

Engineer

36 satisfied customers

Electronic Eng. Electronics Specialist in handheld Smartphones

Techie_Ben

Techie_Ben

Customer Service

26 satisfied customers

15+ years expertise in electronics,cell phones,smart phones

Richard

Richard

Smartphone Specialist

57,575 satisfied customers

Extensive Smartphone Issue Resolvement

Randy

Randy

Customer Service

1,007 satisfied customers

Expert in service and repair of all Smartphones.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x