Smartphones

Smartphone questions? Ask a smartphone technician for answers

Connect one-on-one with {0} who will answer your question

Related Smartphones Questions
IPhone 12 Pro Max which turns on but has a black screen. How
iPhone 12 Pro Max which turns on but has a black screen. How do I wipe the data on it. It is not listed on the "find my" app so I cannot do it from there unfortunately.… read more
Ashik
Ashik
Smartphone Tech
Master's Degree
1,427 satisfied customers
By any chance can you help me undisable my iPhone 7 plus
by any chance can you help me undisable my iPhone 7 plus please … read more
Benjie
Benjie
Computer and IT support Engineer
Bachelor's Degree
1,227 satisfied customers
My i phone screen is black with a profile of a plug an arrow
my i phone screen is black with a white profile of a plug an arrow and a computer and I have done the restart sequence but it just keeps comming back to the black screen … read more
Benjie
Benjie
Computer and IT support Engineer
Bachelor's Degree
1,227 satisfied customers
Iphone is frozen. Last night tried to do a factory reset did
last night tried to do a factory reset did not fix … read more
Benjie
Benjie
Computer and IT support Engineer
Bachelor's Degree
1,227 satisfied customers
My iphone keeps restarting, it is an iphone 5 quite old must
i have tried to press home button and off botton same time but its not working itrs been like that for an hour … read more
Rusty
Rusty
Business
4,498 satisfied customers
I stopped my iphone 6S in the middle of an unwanted update
I stopped my iphone 6S in the middle of an unwanted update and now I have the itunes icon and a cord and I can't do anything.. suggestions? … read more
Rusty
Rusty
Business
4,498 satisfied customers
Iphone 5s has screen and won't shut off. It's fully
iphone 5s has green screen and won't shut off. It's fully charged. Any ideas to get it working again? Prefer not to use a solution involving iTunes. Thanks… read more
Ashik
Ashik
Smartphone Tech
Master's Degree
1,427 satisfied customers
My iphone 6 won't make calls! It goes to dial as normal
My iphone 6 won't make calls! It goes to dial as normal but no ringing just an apparent connection as the timer thing starts like normal on a call but am not connected to anyone. Tried with a range of… read more
Ashik
Ashik
Smartphone Tech
Master's Degree
1,427 satisfied customers
I followed the instructions the iphone into recovery mode
Hi I followed the instructions for getting the iphone into recovery mode and now see the iTunes screen but have not received a recovery alert yet… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
3,106 satisfied customers
My iPhone 6 plus is stuck with an iTunes sysmbol and cord, I
my iPhone 6 plus is stuck with an iTunes sysmbol and cord, I cant receive calls or anything… read more
John T. F.
John T. F.
Apple Consultant
Three Decades Field Experience
375 satisfied customers
I own an Apple Iphone, 3. reason it did not recognize
I own an Apple Iphone, 3. For some reason it did not recognize my code today. I have not changed the code since I have the phone, and it has been in my possession exclusively. After several attempts, … read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
3,106 satisfied customers
I have an iphone 5. Someone who knew my four digit password
I have an iphone 5. Someone who knew my four digit password ***** locking access got into my phone and secretly changed the password. Now I cannot open it. What can I do.… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
3,106 satisfied customers
Hey guys, last night my iPhone 5 turned off. I plugged it in
Hey guys, last night my iPhone 5 turned off. I plugged it in only to get a restart loop. After trying to restart the phone with the home button and lock button, I was given a boot loop. A charger symb… read more
Jason Jones
Jason Jones
IT & Network Consultant
AAS Information Technology
3,896 satisfied customers
I have had my iphone for about 2 years and has worked well
I have had my iphone for about 2 years and has worked well all along, until yesterday. I had the phone in my truck and left it for 2 hours in the truck. When I returned to the truck and tried to see i… read more
Michelle
Michelle
Software Engineer
Bachelor's Degree
1,938 satisfied customers
I just down loaded iOS6 to my iphone 4 and now my phone is
I just down loaded iOS6 to my iphone 4 and now my phone is frozen. I just have a black screen with an apple on it. Wont recognize any input… read more
Richard
Richard
Smartphone Specialist
IT Manager, Consultant
1,485 satisfied customers
I have an iphone 4S. it seems to be hung up on a blank black
I have an iphone 4S. it seems to be hung up on a blank black screen with the Apple logo appearing and disappearing. It does not respond to restart or resetting. Can you help please? John… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
3,106 satisfied customers
Hi, Is there a way to repair a corrupt backup file from an
Hi, Is there a way to repair a corrupt backup file from an iphone? I am having problems restoring file...… read more
Randy
Randy
Customer Service
High School or GED
1,062 satisfied customers
I just got an iphone 4s. It is stuck on a screen that shows
I just got an iphone 4s. It is stuck on a screen that shows the itunes logo and a usb plug. I tried rebooting and nothing happens. I just goes back to that screen. When it is connected to the computer… read more
Ashik
Ashik
Smartphone Tech
Master's Degree
1,427 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

3,106 satisfied customers

Experience in supporting and using smartphones.

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 14 years of experience in Electronics support service.

Joel Kalman

Joel Kalman

Electrical Engineer

94 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

Richard

Richard

Smartphone Specialist

1,485 satisfied customers

Extensive Smartphone Issue Resolvement

Ashik

Ashik

Smartphone Tech

1,427 satisfied customers

Experience with iPhone and other Smartphones

Randy

Randy

Customer Service

1,062 satisfied customers

Expert in service and repair of all Smartphones.

John T. F.

John T. F.

Apple Consultant

375 satisfied customers

25+ years in the tech service industry, specializing in Apple devices

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x