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I HAVE A IPHONE 4S. MOBILE CANADA. THE ONLY UPDATE i CAN DO
THE ONLY UPDATE i CAN DO IS FOR FACEBOOK MESSENGER BECAUSE OF THE OLD IOS 1 HAVE JUST BOUGHT A NEWIPHONE11 SELLER WILL TRANSEFR MY CONTACTS FOR ME BUT NEEDS MY APPLE ID AND PASSWORD I NO LONGER HAVE THEM CAN I DO ANYTHING TO GIVE SELLER ACCESS TO CLOUD TO ENABLE DATE TRANSFER … read more
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Ashik
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Ashik, I have backed up my iPhone to iCloud. However, when I
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Vinod Menon
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Randy
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My IPhone 4S is disabled and I can't remember my password.
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I dont know how this hasppened but the Phone has locked (
I don't know how this hasppened but the Phone has locked ( iphone 4S ) I stays on the screensaver picture and if you slide it , it goes to the keyboard to enter the passcode. I doesn't want to open wi… read more
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I just bought a new iphone, which was activated at the Verizon
I just bought a new iphone, which was activated at the Verizon store. I am switching from AT&T's 4S to Verizon's 5S. I am trying to set up my new phone and restore it from my old phone through the bac… read more
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I was trying to retrieve a couple of photos taken on my husbands
I was trying to retrieve a couple of photos taken on my husband's IPhone on my laptop and I inadvertently (through ITunes) have replaced all the data from my IPhone on to his!! Disaster! Is there any … read more
Vinod Menon
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I had (still have) an iPhone 3gs, always synced to iTunes on
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I just purchased iPhone 5 > My 4S was backed up in the cloud.
I just purchased iPhone 5 > My 4S was backed up in the cloud. We share an apple ID . The contacts that populated my new phone are from my daughter's phone. Do we need separate i Cloud id's ? Can we… read more
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I have recently upgraded from the Iphone 4s to iPhone 5. I
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I have downloaded songs from my computer to my iphone but they
I have downloaded songs from my computer to my iphone but they don't show up any where although in my settings it shows over 1000 songs… read more
Vinod Menon
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I have 3 devices which Id like to have share my calendar--a
I have 3 devices which I'd like to have share my calendar--a home laptop, my office desktop, and an iPhone 4S. Both computers use Windows XP operating system. I'm only concerned with my calendar here.… read more
ITTechChris
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My 3 year old typed the incorrect password XXXXX my iphone several
My 3 year old typed the incorrect password XXXXX my iphone several times while on vacation , totally locking it up and making it unusable. I had no old backups available to restore so I used the only … read more
Joe
Joe
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Vocational, Technical or Trade Scho
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I have an old i phone with music and apps I want to save. How
I have an old i phone with music and apps I want to save. How do I get the data off the phone and put them onto my new pc. The old computer is not available. After I transfer the data to I tunes I wan… read more
Mr. Clark
Mr. Clark
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Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

388 satisfied customers

Experience in supporting and using smartphones.

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 14 years of experience in Electronics support service.

Joel Kalman

Joel Kalman

Electrical Engineer

94 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

Richard

Richard

Smartphone Specialist

1,485 satisfied customers

Extensive Smartphone Issue Resolvement

Ashik

Ashik

Smartphone Tech

1,427 satisfied customers

Experience with iPhone and other Smartphones

Randy

Randy

Customer Service

1,062 satisfied customers

Expert in service and repair of all Smartphones.

John T. F.

John T. F.

Apple Consultant

375 satisfied customers

25+ years in the tech service industry, specializing in Apple devices

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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