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My screen went blank it's just. Last night. Cancle my free
my screen went blank it's just white JA: When did you last charge your phone? Customer: last night JA: Have you tried a force reboot (pressing and holding the Power button)? Customer: no JA: Is there … read more
Expert
Expert
I have an apple iphone 7 had it plugged into computer screen
i have an apple iphone 7 had it plugged into computer screen went blank when i push the on button i get pic of apple for few seconds then it dissapears to blank screen … read more
Expert
Expert
It's my Samsung phone that I have an issue.Is there another
It's my Samsung phone that I have an issue.Is there another place I should call? I lost my galary. … read more
Samuel White
Samuel White
Owner and Expert Tech
309 satisfied customers
My phone has went to a blank screen. I can not access the
My phone has went to a blank white screen. I can not access the IME number as the phone is locked, how can I get the phone back on line, its a Iphone 5 … read more
Josh
Josh
9,890 satisfied customers
I have faced a lots of problem updating my iphone 6 OS to
I have faced a lots of problem updating my iphone 6 OS to 9.3 from 9.2. the issue i am facing is that, after update process which about 1.88GB then i saw the error message showing on my screen 9006. I… read more
John T. F.
John T. F.
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Three Decades Field Experience
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I have a iPhone 4 and it was like a extra backup phone. I
I have a iPhone 4 and it was like a extra backup phone for me . I loaned it to my son and he used it for a couple of months and hooked it up to his cloud . He put a passcode to unlock the phone on it … read more
John T. F.
John T. F.
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Three Decades Field Experience
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My family all has I-phone 5c. Daughter uploading apple
my family all has I-phone 5c. Daughter uploading apple update and phone locked up. Displays apple now, will not respond to restart or charge, etc. Suggestions??… read more
Thomas
Thomas
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Associate Degree
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MY phone went blank this afternoon depite still having 60%
MY phone went blank this afternoon depite still having 60% batterry power availiable. It was completely blank for a three hours, then the next thing I saw was the apple insignia come up on display for… read more
Pete
Pete
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Bachelor's Degree
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I upgraded my iphone 4s to the new 8.0.2 and received a mcall
I upgraded my iphone 4s to the new 8.0.2 and received a mcall in the middle of setting it up and forgot what I used to open the phone. I can only send emergency calls, I have tried all combinations I … read more
John T. F.
John T. F.
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Three Decades Field Experience
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I have 2 older tractfones-flip. My husband upgraded my phone
I have 2 older tractfones-flip. My husband upgraded my phone to a GS2, taking the older phones numbers and putting them on the new phones. I figured as long as i could charge the flip phones, I would … read more
Joe
Joe
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
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I have a Motorola xt912 m.ever since they supposedly did
I have a Motorola xt912 m. ever since they supposedly did an upgrade my phone has not worked properly in the past 2 or 3 weeks. When I try to log into facebook it now takes 5 or 6 times to get in and … read more
Richard
Richard
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IT Manager, Consultant
74,804 satisfied customers
I upgraded to Bundle 3049 and it went well. Some apps acted
I upgraded to Bundle 3049 and it went well. Some apps acted as if they were new and I gave permissions, etc. However,Vlingo will not work. I spent hours deleting and re-installing, googling, CrackBerr… read more
Richard
Richard
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IT Manager, Consultant
74,804 satisfied customers
cant figure out how to turn off home keys on Blackberry torch
cant figure out how to turn off home keys on Blackberry torch 9800 all of a sudden they were on and wont turn off.… read more
Nick H.
Nick H.
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I have a blackberry bold, 9930. This moring when the alrm
Hello, I have a blackberry bold, 9930. This moring when the alrm went of I hot the snooze button and the screen went dark. I can see the screen if I hold just so in the light or slant it down and poin… read more
Nalosin
Nalosin
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High School or GED
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I was upgrading my iPhone 3GS to the newest software and backing
I was upgrading my iPhone 3GS to the newest software and backing it up on my Gateway PC and in the process I lost over 200 contacts information and miscellaneous pictures from the iPhone. Sometimes wh… read more
Richard
Richard
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IT Manager, Consultant
74,804 satisfied customers
Have an HTC Titan digitizer is responsive but screen went completely
Have an HTC Titan digitizer is responsive but screen went completely black. is there a software fix or a way to fix this ?… read more
Randy
Randy
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High School or GED
1,035 satisfied customers
I have an iphone and I haven't been able to use it for 3
I have an iphone and I haven't been able to use it for 3 days. The iTunes music symbold comes up on the phone when I plug it in. I went to my iTune account and tried to do the update. It said an error… read more
Randy
Randy
Customer Service
High School or GED
1,035 satisfied customers
I have a LG 3.2 MEGA that has just made a trip through the
I have a LG 3.2 MEGA that has just made a trip through the washer and drier. It appears to be dead. Aside from losing the phone I am more concerned with the data I will loose. Do you have any sugestio… read more
Daniel
Daniel
Bachelor's Degree
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Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

388 satisfied customers

Experience in supporting and using smartphones.

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 14 years of experience in Electronics support service.

Joel Kalman

Joel Kalman

Electrical Engineer

94 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

Richard

Richard

Smartphone Specialist

74,804 satisfied customers

Extensive Smartphone Issue Resolvement

Ashik

Ashik

Smartphone Tech

1,369 satisfied customers

Experience with iPhone and other Smartphones

Randy

Randy

Customer Service

1,035 satisfied customers

Expert in service and repair of all Smartphones.

John T. F.

John T. F.

Apple Consultant

368 satisfied customers

25+ years in the tech service industry, specializing in Apple devices

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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