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I want to download my contacts from my iPhone to my laptop.
I want to download my contacts from my iPhone to my laptop … read more
Ashik
Ashik
Smartphone Tech
Master's Degree
1,369 satisfied customers
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Hello my name is***** have a iPhone XR and I was a Android previously I have no idea what I am doing to transfer my accounts I did the IOS transfer but unfortunately it failed I'm sure it was user err… read more
Denny Gadget
Denny Gadget
Computer Technician Extraordinaire
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When I try to play some music which I had in my toons
when I try to play some music which I had in my toons library, I get a message that it can not be played because "This song is not synced across your devices." … read more
Expert
Expert
I've deleted a couple albums from my phone now I can't
I've deleted a couple albums from my phone now I can't retrieve them. They show up as purchased but I can't get them back, can't even rebuy them still on my iPad tho … read more
Mark
Mark
Master IT
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I have a new iPhone 8. I cannot sync all of my music and
I have a new iPhone 8. I cannot sync all of my music and podcasts to my iphone and cannot get the iTunes app on my screen. … read more
Harry
Harry
2,803 satisfied customers
I uninstalled and re installed two time itunes but nothing
Hi I uninstalled and re installed two time itunes but nothing happens. when I plug in my iPhone nothing happens, so I cannot transfer photos I need to my PC and when itunes start - with a huge delay- … read more
Ashik
Ashik
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Master's Degree
1,369 satisfied customers
I have iphone6. I am having trouble with settings to sync
I have iphone6. I am having trouble with settings to sync my Outlook Contacts and Calendar to my iPhone6… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
3,106 satisfied customers
I set a passcode lock which is not what I thought I had entered.
I set a passcode lock which is not what I thought I had entered. Unfortunately, this is not the first time! Last time this happened I was able to plug my phone in (to my mac) and retry multiple codes … read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
3,106 satisfied customers
I just downloading my computer stored music to my new iPhone
I just downloading my computer stored music to my new iPhone 6 Plus. Here's the result: Computer sent: 3913 songs and 32.52GB iPhone rec'd: 2820 songs and 19.1GB 1093 songs did not get loading onto th… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
3,106 satisfied customers
I have an account in the US with my ipad & now an account in
I have an account in the US with my ipad & now an account in Canada with my iphone. How do I transfer iTunes from ipad to iphone as they're 2 separate ID's?… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
3,106 satisfied customers
I had (still have) an iPhone 3gs, always synced to iTunes on
I had (still have) an iPhone 3gs, always synced to iTunes on a desktop. When I got my iPhone 5, I synced (backed up) the 3gs to iCloud, and set up the 5 from that backup. My desktop then died; got a n… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
3,106 satisfied customers
I am updating my husband's phone. I copied his apps to
I am updating my husband's phone. I copied his apps to itunes, updated phone software, and now I cannot get the apps back on to his phone, and I also cannot copy music to his phone from itunes, even w… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
3,106 satisfied customers
I have recently upgraded from the Iphone 4s to iPhone 5. I
I have recently upgraded from the Iphone 4s to iPhone 5. I also have an IPad2. I asked the techi in JHB South Africa to ensure that all the devices had the latest software & to check the settings to e… read more
Richard
Richard
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IT Manager, Consultant
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I am getting an iPad. I have an Android Smartphone. I want
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Ashik
Ashik
Smartphone Tech
Master's Degree
1,369 satisfied customers
I just purchased an iphone 5 and I have an iPad 3 and I have
I just purchased an iphone 5 and I have an iPad 3 and I have itunes on my desktop (from having an android phone). My question is about the contacts on my ipad/iphone & desktop and the contacts from my… read more
Randy
Randy
Customer Service
High School or GED
1,035 satisfied customers
I have downloaded songs from my computer to my iphone but they
I have downloaded songs from my computer to my iphone but they don't show up any where although in my settings it shows over 1000 songs… read more
Vinod Menon
Vinod Menon
Customer Service
Master's Degree
3,106 satisfied customers
I am trying to retrieve a list of iphone contacts off the laptop
I am trying to retrieve a list of iphone contacts off the laptop that I thought I had put on through itunes. I cannot find it and the contact list seems to have gone from the iphone. Is there a soluti… read more
John T. F.
John T. F.
Apple Consultant
Three Decades Field Experience
368 satisfied customers
I have an old i phone with music and apps I want to save. How
I have an old i phone with music and apps I want to save. How do I get the data off the phone and put them onto my new pc. The old computer is not available. After I transfer the data to I tunes I wan… read more
Mr. Clark
Mr. Clark
IT Director
Bachelor's Degree
583 satisfied customers
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Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

3,106 satisfied customers

Experience in supporting and using smartphones.

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 14 years of experience in Electronics support service.

Joel Kalman

Joel Kalman

Electrical Engineer

94 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

Richard

Richard

Smartphone Specialist

1,455 satisfied customers

Extensive Smartphone Issue Resolvement

Ashik

Ashik

Smartphone Tech

1,369 satisfied customers

Experience with iPhone and other Smartphones

Randy

Randy

Customer Service

1,035 satisfied customers

Expert in service and repair of all Smartphones.

John T. F.

John T. F.

Apple Consultant

368 satisfied customers

25+ years in the tech service industry, specializing in Apple devices

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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