Smartphones

Smartphone questions? Ask a smartphone technician for answers

Connect one-on-one with {0} who will answer your question

Related Smartphones Questions
I have a Blackberry 9700 displaying reload software #507.
I have a Blackberry 9700 displaying reload software #507. The device is unusable. The only way it can be shut down is by removing the battery. After re-installing the battery, the screen shows it is t… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
13,399 satisfied customers
I switched from my Q10 to a Passport then lent my Q10 to a
I switched from my Q10 to a Passport then lent my Q10 to a friend. I now want to switch back to my Q10 because I have to send my Passport in for repair. How do I switch the BB ID back? My Q10 says the… read more
Richard
Richard
Smartphone Specialist
IT Manager, Consultant
74,802 satisfied customers
i am having problems with my bb Z10. The phone was plugged
i am having problems with my bb Z10. The phone was plugged into the power however the battery was not charging and got down to 0% and switched itself off. It has been on charge for the last 9 hours an… read more
Richard
Richard
Smartphone Specialist
IT Manager, Consultant
74,802 satisfied customers
When I try to synchronize my BB with the computer an error
When I try to synchronize my BB with the computer an error message comes up stating it can't access a database record. I click okay and then the sync ends with no changes made to my records on either … read more
Richard
Richard
Smartphone Specialist
IT Manager, Consultant
74,802 satisfied customers
My BB Bold won't start. Only the red light keeps flashing.
My BB Bold won't start. Only the red light keeps flashing. What's wrong? How do I fix it? Thanks.… read more
Randy
Randy
Customer Service
High School or GED
1,035 satisfied customers
i tried the solution to the problem about blackberry torch
i tried the solution to the problem about blackberry torch getting wet, but i'm stuck. can someone help. i downloaded the software but now it won't recognize my device, but it's warning me not to disc… read more
Richard
Richard
Smartphone Specialist
IT Manager, Consultant
74,802 satisfied customers
I have an blackberry bold now for 7 months. Since 2 months
I have an blackberry bold now for 7 months. Since 2 months ago i start having problems. No connection to the internet. Calls failed. I can,t make calls i can, t receive calls. Now back to the supplier… read more
Daniel
Daniel
Bachelor's Degree
8 satisfied customers
after taking my battery out of the BB it asks for my PIN code
after taking my battery out of the BB it asks for my PIN code - when I try to put that in - keyboard does not respond? help please… read more
Randy
Randy
Customer Service
High School or GED
1,035 satisfied customers
My bb will not turn on - just had assistance from our Help
my bb will not turn on - just had assistance from our Help Desk at Investors Group and your email chat line was given to me - my BB is approx 2 years old and will not boot up to start - i need your as… read more
Waitongu2
Waitongu2
Sr. Application Support Eng
Bachelor's Degree
122 satisfied customers
i have a bb 9700 bold,on the screen appears a red cross going
i have a bb 9700 bold,on the screen appears a red cross going through a battery symbol and it wont charge up… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
my web browser seems to have frozen and carnt do anything with
my web browser seems to have frozen and carnt do anything with it,its just blank screen with the search menu on and it wont let me search anything what can i do to fix it?… read more
Eng. Andres
Eng. Andres
Bachelor's Degree
975 satisfied customers
my blackberry wont turn on it is showing a battery on the screen
my blackberry wont turn on it is showing a battery on the screen with a red cross through it… read more
Richard
Richard
Smartphone Specialist
IT Manager, Consultant
74,802 satisfied customers
I have a PC at a 2nd location and I wanted to sync my BB with
I have a PC at a 2nd location and I wanted to sync my BB with Contacts. I uploaded BB Curve software and now the phone is stuct on a white screen with "Connecting to Desktop" even though the USB cord … read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
I have bb bold 9900 and it keeps turning off on random and
hi i have bb bold 9900 and it keeps turning off on random and rebooting. can that be fixed?… read more
Richard
Richard
Smartphone Specialist
IT Manager, Consultant
74,802 satisfied customers
I have BB Curve 8330 Screen indication was that Battery was
I have BB Curve 8330 Screen indication was that Battery was low, went to dealer who replaced battery with new one, new battery worked for a while then same thing screen showing that battery exhausted … read more
Dustin
Dustin
Support Technician
3,448 satisfied customers
My phone crashed last night so i took the battery out now when
My phone crashed last night so i took the battery out now when i put the battery back in i just get a picture on the screen of a battery with a red cross through it and it wont do anything now… read more
Richard
Richard
Smartphone Specialist
IT Manager, Consultant
74,802 satisfied customers
I have a 9530 Blackberry That has an error code 407 reset that
I have a 9530 Blackberry That has an error code 407 reset that comes up when booting. If you run the Dtm or app loader It will get stuck and not reconnect to the JVM.… read more
MobileDeviceXpert
MobileDeviceXpert
Network Engineer III
Bachelor's Degree
119 satisfied customers
9530 power light comes on but the hour glass does not so it
9530 power light comes on but the hour glass does not so it wont boot. It allowed me to download the OS… read more
MobileDeviceXpert
MobileDeviceXpert
Network Engineer III
Bachelor's Degree
119 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

388 satisfied customers

Experience in supporting and using smartphones.

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 14 years of experience in Electronics support service.

Joel Kalman

Joel Kalman

Electrical Engineer

94 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

Richard

Richard

Smartphone Specialist

74,802 satisfied customers

Extensive Smartphone Issue Resolvement

Ashik

Ashik

Smartphone Tech

1,369 satisfied customers

Experience with iPhone and other Smartphones

Randy

Randy

Customer Service

1,035 satisfied customers

Expert in service and repair of all Smartphones.

John T. F.

John T. F.

Apple Consultant

368 satisfied customers

25+ years in the tech service industry, specializing in Apple devices

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x