Smartphones

Smartphone Questions? Ask A Smartphone Technician for Answers

Ask an Expert,
Get an Answer ASAP!

Smartphones

how do I unlock the new Blu studio 5.3 smartphone

Customer Question
how do I unlock the new Blu studio 5.3 smartphone
Submitted: 5 years ago.Category: Smartphones
Ask Your Own Smartphones Question
Answered in 13 hours by:
7/4/2012
Technician: Michelle-Mod, Moderator replied 5 years ago
Michelle-Mod
Michelle-Mod, Moderator
Category: Smartphones
Satisfied Customers: 8
Experience: Moderator
Verified


Hi, I’m a moderator for this topic and I wonder whether you’re still waiting for an answer. If you are, please let me know and I will do my best to find a Professional to assist you right away. If not, feel free to let me know and I will cancel this question for you. Thank you!


Ask Your Own Smartphones Question
Customer reply replied 5 years ago
I am still interested in getting a solution.

,
Technician: Engineer John C., Smartphones Expert replied 5 years ago
Engineer John C.
Engineer John C., Smartphones Expert
Category: Smartphones
Satisfied Customers: 14,634
Experience: Computer Science Engineer and A+ Certified
Verified
Hello, I am Engineer John C., I will be your expert today.

Do you want to use it with another carrier, am I right?

What's the original carrier?

Please click the "Reply to expert" button below to let me know.

Thank you.
Ask Your Own Smartphones Question
Customer reply replied 5 years ago
Yes I want to use it with another carrier. The carrier is TSTT bmobile in Trinidad & Tobago
Technician: Engineer John C., Smartphones Expert replied 5 years ago
OK, I couldn't find a provider that unlock phones from TSTT, unfortunately. I will opt out so any other expert can try to help you. You will receive an email when another expert takes your question. The new expert will see all our previous thread, so no need to explain the issue again.

Thank you
Ask Your Own Smartphones Question
Technician: ITTechChris, Technician replied 5 years ago
ITTechChris
ITTechChris, Technician
Category: Smartphones
Satisfied Customers: 1,094
Experience: 6+ years of professional experience as a IT Technician
Verified
Welcome to Just Answer. We are the number one 3rd party Q and A company in the world. My name is Chris and I'm an professional technician here to happily assist you with your question. Please press the Smiley Face/4,5 number when you are satisfied with my services.


There are two ways to unlock a GSM-based cell phone; via entering a unique “unlock code” into your device, or by plugging into a computer and upgrading the firmware of the device to remove the lock. The method varies depending on the make and model of your phone, so the first step should be to gather some information about your device and carrier. Here’s what you need to find:

  • Obviously, the make and model of your specific device. If you don’t know the model, look under the battery cover or the battery itself.
  • The IMEI number. This number can also be found under the battery cover or battery itself, and can also be called up on the device by pressing “*#06#” – this doesn’t work with all devices though, so your best bet is under the battery labeled “IMEI.”
  • Your “Provider/Carrier code.” This is the unique identifier for the carrier your currently using. This info isn’t usually readily available on your device, so you’ll have to do a quick Google search. Wikipedia also has a good resource for US carrier codes here.

Once you have this information, it’s time to move on to finding the appropriate unlock code (if available) for your specific credentials. Some carriers will divulge the unlock codes to subscribers who have been loyal for a certain period of time, so it’s worth your time to check with them first. If they do, it’s as easy as entering the code into the device, and it’s automatically unlocked. If your carrier isn’t so kind as to provide this information, you can still discover it using a variety of methods.

Depending on the make and model of your device, you can do a quick Google search for “unlock codes for **make & model of phone.” You can either download certain software pertaining to your specific make of device which allows you to input the credentials such as IMEI and carrier numbers to get a list of unlock codes, or you can directly purchase the unlock codes- although they’re sometimes pricey. Since there’s such a variance in the makes and models of cell phones being used today, let’s focus on the most popular ones and explain further how to unlock them.

The two primary makers of cell phones that are easily unlock-able are Nokia and Motorola. While the steps to unlock devices from other makers are most likely very similar to these, we’ll focus on how to unlock devices made only by Nokia and Motorola for example purposes. Since GSM has become so prolific in recent times, Nokia and Motorola are two of the most widely used brands of GSM-based cell phones available today.

Nokia devices can be unlocked using simple unlock codes. Depending on your model, you can download and use one of two programs available that will identify the appropriate unlock code for your phone. Nokia models are broken down into two categories in terms of unlocking; DCT3 and DCT4. Again, a quick Google search will help you determine which category your Nokia model falls under. You can download a program for DCT3 models here, and for DCT4 models here. After filling in the proper information such as IMEI number, carrier and carrier number, country and so on, the software will output the necessary codes. Input them into your device, and it’s unlocked. It’s important to remember to always remove your SIM card before inputting the unlock code.

Similarly, Motorola phones can make use of software found here to find the necessary unlock codes. The process is the same, it just uses a different software method. Alternatively, you may find that your device requires you to re-work your firmware using a data cable and similar software to the ones used with Nokia and Motorola. In this case, you may have to purchase a USB data cable. They’re relatively cheap, and Motorola usually uses a USB to miniUSB connector which are universally available.

If you’re device is capable of unlocking, which almost all GSM-based phones are, it’s a process of gathering the necessary information about your device and carrier, and searching for the next steps which will vary greatly depending on your phone. 9 times out of 10, it should be as simple as inputting an unlock code found via cheap and simple software, or plugging the device into a computer to unlock it automatically. Either way, it’s a relatively quick and painless procedure. When shopping for new phones, it’s also a good idea to shop online for “unlocked GSM cell phones” that will come unlocked from the factory. You won’t ever have to worry about unlocking it, and it can be used on any carrier worldwide.

 

 

I will be here for your reply. Please do NOT press the frown face/1 or 2 numbers if your question is not yet solved, keep replying until we get it settled. I am more then happy to keep assisting you until your question is solved. :]

Please make sure to press a Smiley Face button/4,5 number by My answer(s) to show that I have helped you for that is the only way I am compensated for my work. After pressing a smiley face button, you can still post replies on this Q&A thread for any of your post-concerns. If you still have additional questions, please don't hesitate to ask. Bonus's are always appreciated. :)


Thanks,
Chris

Ask Your Own Smartphones Question
Customer reply replied 5 years ago
Hello
Sorry but your answer did not solve the problem. I think I have to wait until I go back to Trinidad, to get one of the authorised dealer to unnlock the phone.

Thanks

Philemon
Ask ITTechChris Your Own Question
ITTechChris
ITTechChris
ITTechChris, Technician
Category: Smartphones
Satisfied Customers: 1,094
1,094 Satisfied Customers
Experience: 6+ years of professional experience as a IT Technician

ITTechChris is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

375 satisfied customers

Experience in supporting and using smartphones.

John T. F.

John T. F.

Mac Druid

270 satisfied customers

20+Yrs in the computer/electronics service industry

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 6 years of experience in Electronics support service.

Waitongu2

Waitongu2

Technician

159 satisfied customers

Android Root, Custom ROM applications, Blackberry platform, iPhone, tablets, PDA

nalosin

nalosin

Smartphone Support Specialist

64 satisfied customers

7+ years in troubleshooting and supporting computers, networks, cell phones and other electronic devices.

Mr. Clark

Mr. Clark

Smartphone Engineer

56 satisfied customers

Smartphone Repair Business Owner & CIS Degree

Joel Kalman

Joel Kalman

Electrical Engineer

55 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

< Previous | Next >

Related Smartphones Questions
It's not my device, it's trying to recover my account as
It's not my device, it's trying to recover my account as someone is using my account without my permission. And the cell phone number that is connected with the count account is incorrect so I can't g… read more
Mike Taylor
Mike Taylor
40 satisfied customers
Lots of things.. having GREAT daydell. I cannot get back
I cannot get back into emails and I have inadvertently lost google also … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,275 satisfied customers
I have my receipt for my lost iPhone but do not have my
I have my receipt for my lost iPhone but do not have my code. What can I do to track my phone … read more
Justin Johnson
Justin Johnson
Training and Development Contractor
1,067 satisfied customers
My iPhone 7+ stopped playing out to earphones. Plays fine
my iPhone 7+ stopped playing out to earphones. Plays fine through Bluetooth, but not through wired phones or through audio input on car radio. Any thoughts? … read more
Mike Taylor
Mike Taylor
40 satisfied customers
SMARTPHONE WARRANTY QUESTION: Do the warranties on new
SMARTPHONE WARRANTY QUESTION: Do the warranties on new smartphones typically cover damage to the casing, specifically the removable casing on the back of the smartphone which comes off when you need t… read more
Josh
Josh
It Support Specialist
Associate Degree
5,140 satisfied customers
How do I access my voicemail? I'm trying to use it now. At
Now the voicemail notification has disappeared, no idea where it went.… read more
Mike Taylor
Mike Taylor
40 satisfied customers
Apple telephone I can't retrieve my voice mails and I have
Apple telephone I can't retrieve my voice mails and I have some and about the same time that was happened I lost my notes my cloud is on and has been through all this my phone is an i5 how do you acce… read more
Josh
Josh
It Support Specialist
Associate Degree
5,140 satisfied customers
My derision cell phone. I'm locked out because I forgot my
My derision cell phone. I'm locked out because I forgot my password ***** I'm lost.. I'm 65 and … read more
Mike Taylor
Mike Taylor
40 satisfied customers
I got locked out of my iphone 5 two days ago because of the
I got locked out of my iphone 5 two days ago because of the passcode , I am at the library in Boulder Mt. on the computer with my phone plugged into the computer and need help to get my phone back on.… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
69 satisfied customers
Charges on my account, I don't know what they are for. 4.2
Charges on my account, I don't know what they are for. … read more
Mike Taylor
Mike Taylor
40 satisfied customers
Do Samsung smartphones have a unique phone number
Do Samsung smartphones have a unique phone number factory-assigned to that Samsung phone which is independent of any phone number that may be later assigned via a cell phone network and calling plan o… read more
Mike Taylor
Mike Taylor
40 satisfied customers
The digital world has gone password-crazy, such that it's
The digital world has gone password-crazy, such that it's impossible to accomplish much. I need to deal with the i-store … read more
Mike Taylor
Mike Taylor
40 satisfied customers
This is concerning my Samsung J3.smart phone.It was bought
This is concerning my Samsung J3.smart phone.It was bought unlocked,but it's not.Fido is unable to help me unlock it … read more
Mike Taylor
Mike Taylor
40 satisfied customers
I want to make an appointment to replace iPhone 6+ battery.
I want to make an appointment to replace iPhone 6+ battery … read more
John T. F.
John T. F.
Mac Druid
Two Decades Field Experience
270 satisfied customers
My sons phone is diabled some how. We are in ITunes but its
hi my sons phone is diabled some how. We are in ITunes but its not reading the phone. we need help … read more
John T. F.
John T. F.
Mac Druid
Two Decades Field Experience
270 satisfied customers
Well the speaker button stoped working and when making a
well the speaker button stoped working and when making a call i cant hear the other person on the line. everything else is fine and i liked this phone … read more
Mike Taylor
Mike Taylor
40 satisfied customers
How do I decrease size on I phone x? I don't know. It's my
How do I decrease size on I phone x? JA: What Operating System (OS) are you running on your iPhone? Customer: I don't know JA: How long has this been going on with your iPhone? What have you tried so … read more
Harry
Harry
507 satisfied customers
Can you find my iphone. 706-394-8893. Nothing can't find it
How long has this been going on with your iPhone? What have you tried so far?… read more
Richard Hill
Richard Hill
Director
Vocational, Technical or Trade Scho
50 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x