Smartphone Questions? Ask A Smartphone Technician for Answers
Hi there and welcome
Let me know if you have any difficulties please
and please remember to click Accept
my safari wont work for some reason
do you have internet on the iPhone?
how does it not work? it doesnt open or it errors?
says no data
does the app store work?
From the Home screen, choose Settings > Safari. Tap Clear Cache.
once done, tell me if safari opens please
dont have a clear cache on it
you dont see this?
it says clear history and cookies is all
ok.. not sure why its missing cache
can you hold the power button and home button down until the apple logo appears
then release it
once the phone is started agaion
try to open Safari please
is this why you wanted to change the APN?
yes need to change apn settings
ok, I dont believe so, as the App store is working
which means you are getting internet
it is extremly to non-existant that you need to change it
still wont open
what was the last App you installed?
i use straight talk as a cell service this phone is a att phone, the data wont work til i set the apn settings
ok, have you jail broken it?
thats what you need to do
as it is locked to AT&T
and thats why it wont work
you need to follow the instructions here
once you do that, internet will work
you dont need to mess wioth the APN
i bought a htc ph and was able to set apn settings on it
yes, on Android you can
iPhone doesnt have this
as it is never needed apart from NZ, and they have a special auto tool for that
you need to jail break the phone, thats why they invented Jail breaking for iPhones
to switch carriers
ok let me give that a try
that unlock stuff is way over my head, looks like i wasted alot of money
do you want to pay to have it done?
they offer it as a service, I just gave the free option
here, if you want
pay i have already paid 89 bucks ans and r no closer to fixin this phone
I am sorry
yeah me too for buying this phone lol
I can only provide the way to get this to work, but can understand it is fristrating
especially not to know this before buying the phone
can I possibly offer any other assistance?
no i guess not since this isnt goin to work unless i unlock this ph but tks for ur help. Rick
I can understand your not satisfied with my service
but if you found it ok and in any way helpful please click Accept
I understand if you dont though...
regardless, take care and enjoy the rest of your day!!