Smartphones

Smartphone questions? Ask a smartphone technician for answers

Connect one-on-one with {0} who will answer your question

Related Smartphones Questions
How can I use iPhone 12 that is locked by a carrier. IPhone
How can I use iPhone 12 that is locked by a carrier … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
2,008 satisfied customers
I have an iPhone I would like to unlock to my carrier. I
I have an iPhone I would like to unlock to my carrier … read more
Expert
Expert
Ellen, I would like to find out if my mobile phone is locked
Good morning Ellen, I would like to find out if my mobile phone is locked to the telstra network please … read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
1,557 satisfied customers
I want to unlock my phone. I have bought a SIM card in
I want to unlock my phone JA: When were you last able to use your phone? Customer: i have bought a SIM card in portugal JA: Have you tried a Factory Reset? This will erase the phone's contents, but th… read more
Andrew Taylor
Andrew Taylor
IT System Administrator
Bachelor of Computer Science
367 satisfied customers
I am a pre paid customer and I purchased a iPhone 7plus from
I am a pre paid customer and I purchased a iPhone 7plus from a individual off of let go who stated the phone was jail broke and could be used with my At&t sim in truth it was not and it is locked to s… read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
1,557 satisfied customers
Does our Verizon 4s Apple cell phone work in Australia & New
does our Verizon 4s Apple cell phone work in Australia & New Zealand? Or what do we need to do to use it there. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
We bought an unlocked phone for use with kajeet and the meid
We bought an unlocked phone for use with kajeet and the meid number returns an error. … read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
94 satisfied customers
I bought a iPhone 4s an it has someone elses icloud account
hi I bought a iPhone 4s an it has someone elses icloud account on it an I don't have passwordcan you helpremove it… read more
Richard
Richard
Smartphone Specialist
IT Manager, Consultant
1,439 satisfied customers
I would like to know from which generation iPhones come
I would like to know from which generation iPhones come unlocked even if i buy it from a carrier. And does it come unlocked out of the box? Please give the most info you know about this subject. I am … read more
Ashik
Ashik
Smartphone Tech
Master's Degree
1,359 satisfied customers
I want to give my old iPhone 4S to a friend. How do I get rid
I want to give my old iPhone 4S to a friend. How do I get rid of my stuff and how does he get his stuff on it… read more
Randy
Randy
Customer Service
High School or GED
1,035 satisfied customers
I purchused a 4s from my father inlaw it is locked by TELUS
I purchused a 4s from my father inlaw it is locked by TELUS and I need it unlocked to put it on my account with BELL what is the best way to unlock the Phone? I'm putting the 4s with BELL to join the … read more
Randy
Randy
Customer Service
High School or GED
1,035 satisfied customers
Can I unlock a Sprint iPhone 4s using some kind of software?
Can I unlock a Sprint iPhone 4s using some kind of software? Are there any further problems if I am overseas?… read more
Brandon M.
Brandon M.
Engineer - Level II
Vocational, Technical or Trade Scho
333 satisfied customers
Hello, Im new to the US and got the virgin mobile plan
Hello, I'm new to the US and got the virgin mobile plan and an iphone 4s. I pay $35 for unlimited data plan. But the iphone 4s doesnt support 4g, which is what i want. I'm using now 3g. I want an ipho… read more
Randy
Randy
Customer Service
High School or GED
1,035 satisfied customers
Non technical question regarding iPhone 5:I have a 4s. Want
Non technical question regarding iPhone 5:I have a 4s. Want the 5. What's the best way to "trade in" my 4s to obtain a 5?Sell it? Where is the best place to sell my phone? Any other tips for a smooth … read more
Steve G.
Steve G.
Automation Engineer
12,232 satisfied customers
my phone says SOS only and wont let me ring. Someone said
my phone says SOS only and wont let me ring. Someone said I may have to unlock from telstra but i thought I had… read more
Randy
Randy
Customer Service
High School or GED
1,035 satisfied customers
how can i gey my iphone un blocked to telstra (austraila)
how can i gey my iphone un blocked to telstra (austraila) meid 99000187743047 serial no c8wj3c5pdtf9… read more
Kriptokrit
Kriptokrit
Smartphone Tech.
176 satisfied customers
Does the iPhone need Internet access or Wfi?. I am paying
Does the iPhone need Internet access or Wfi?. I am paying now for Internet access and would like to stop. Can I do without it? This is most probably an extremely dumb question but I would like to find… read more
Ashik
Ashik
Smartphone Tech
Master's Degree
1,359 satisfied customers
I have a problem; i have an iphone 4s and it is thorough sprint
I have a problem; i have an iphone 4s and it is thorough sprint i have changed carriers to t-mobile. i understand the network setup for the phone is different for t-mobile/at&t vs sprint and verizon. … read more
Richard
Richard
Smartphone Specialist
IT Manager, Consultant
1,439 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

388 satisfied customers

Experience in supporting and using smartphones.

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 14 years of experience in Electronics support service.

Joel Kalman

Joel Kalman

Electrical Engineer

94 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

Richard

Richard

Smartphone Specialist

1,439 satisfied customers

Extensive Smartphone Issue Resolvement

Ashik

Ashik

Smartphone Tech

1,359 satisfied customers

Experience with iPhone and other Smartphones

Randy

Randy

Customer Service

1,035 satisfied customers

Expert in service and repair of all Smartphones.

John T. F.

John T. F.

Apple Consultant

368 satisfied customers

25+ years in the tech service industry, specializing in Apple devices

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x