Smartphones

Smartphone questions? Ask a smartphone technician for answers

Connect one-on-one with {0} who will answer your question

Related Smartphones Questions
My Blackberry Bold 9930 has been stuck on the Backing Up Your
My Blackberry Bold 9930 has been stuck on the Backing Up Your Data part of a software update I received yesterday for over 12 hours and it can't seem to get past that stage. It comes up with a 602 App… read more
Brandon M.
Brandon M.
Engineer - Level II
Vocational, Technical or Trade Scho
333 satisfied customers
my blackberry torch 9800 - JVM erorr 104what should i do?to my
my blackberry torch 9800 - JVM erorr 104what should i do?to my blackberry torch 9800 - JVM erorr 104 what should i do? to be able to fix my blackberry and use it again… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
I have an older model Blackberry. After doing a hard reset,
I have an older model Blackberry. After doing a hard reset, the screen comes on but none of the buttons are active?… read more
Dustin
Dustin
Support Technician
3,477 satisfied customers
Help! I am in Japan and tried to do a hard reset by pulling
Help! I am in Japan and tried to do a hard reset by pulling the battery on my BB Bold. It hung up in the middle of the reboot with a JUM error 182. I have been trying to reset all day, pulled the batt… read more
ITTechChris
ITTechChris
IT Technician
152 satisfied customers
My BB Bold won't start. Only the red light keeps flashing.
My BB Bold won't start. Only the red light keeps flashing. What's wrong? How do I fix it? Thanks.… read more
Randy
Randy
Customer Service
High School or GED
1,062 satisfied customers
My blackberry screen says app Error 523 reset I have taken
My blackberry screen says app Error 523 reset I have taken the battery out and reinserted and get the same message when I hit the menu button to reset, the blackberry logo comes up with a bar, which t… read more
Randy
Randy
Customer Service
High School or GED
1,062 satisfied customers
I completed the upload of an update for my Blackberry Bold
I completed the upload of an update for my Blackberry Bold this morning and have since been unable to re-initialize it. Prior to agreeing to the upload (Apps, I believe), a notice came up saying that … read more
Randy
Randy
Customer Service
High School or GED
1,062 satisfied customers
I have an error message that says " JUM ERROR 102" underneath
I have an error message that says " JUM ERROR 102" underneath this is says reset however, No matter what I do, it will not go away. My cell # XXXXX [email protected] Thank You Iris XXXXXXXXX … read more
Randy
Randy
Customer Service
High School or GED
1,062 satisfied customers
I have a blackberry storm 1 (9530). I have an app to automatically
I have a blackberry storm 1 (9530). I have an app to automatically simulate a battery pull to fully reboot the phone. Now, the wallpaper that I have set does not stay when the phone is rebooted. Does … read more
Carl L
Carl L
President
Vocational, Technical or Trade Scho
2,689 satisfied customers
I have a Blackberry torch 9810 , app 606 error appears . cannot
I have a Blackberry torch 9810 , app 606 error appears . cannot connect to computer .. now what?… read more
Randy
Randy
Customer Service
High School or GED
1,062 satisfied customers
I'm bored searching for a way to fix my Blackberry Torch
I'm bored searching for a way to fix my Blackberry Torch 9810... hope you'll help me ! I have this message appearing : JVM error 505. I cannot do anything. I put the battery off, removed it, nothing h… read more
Richard
Richard
Smartphone Specialist
IT Manager, Consultant
1,485 satisfied customers
my blackberry torch 9810 suddenly went off and now i am getting
my blackberry torch 9810 suddenly went off and now i am getting the error msg :JVM ERROR 517" i have tried several times to switch off but cannot. i have tried to reset but the same error comes up. i … read more
Kriptokrit
Kriptokrit
Smartphone Tech.
176 satisfied customers
My blackberry bold 9780 crashed, it is giving error code 606,
My blackberry bold 9780 crashed, it is giving error code 606, I've done a battery pull several times and left the battery and SIM card out for several hours and still get the same code. I've attempted… read more
Kriptokrit
Kriptokrit
Smartphone Tech.
176 satisfied customers
I bought a phone with a password XXXXX it. When I try to load
I bought a phone with a password XXXXX it. When I try to load the DTM it ask for the password XXXXX says I have 10 trys. I just enter anything and hit enter and the box disappears. I does not error an… read more
Richard
Richard
Smartphone Specialist
IT Manager, Consultant
1,485 satisfied customers
9800 Torch will not sync outlook files since I downloaded
9800 Torch will not sync outlook files since I downloaded latest update. Have tried downloading 6.0 desk software to no avail. Freezes computer and must boot. Help!!… read more
MobileDeviceXpert
MobileDeviceXpert
Mobillity Eng III
Bachelor's Degree
148 satisfied customers
"connector specific error" coming up when Im trying to sync
"connector specific error" coming up when I'm trying to sync my Blackberry Bold 9930. Any idea how to correct this problem?… read more
MobileDeviceXpert
MobileDeviceXpert
Mobillity Eng III
Bachelor's Degree
148 satisfied customers
9530 power light comes on but the hour glass does not so it
9530 power light comes on but the hour glass does not so it wont boot. It allowed me to download the OS… read more
MobileDeviceXpert
MobileDeviceXpert
Mobillity Eng III
Bachelor's Degree
148 satisfied customers
I have an error message on my blackberry screen, that says
I have an error message on my blackberry screen, that say's JVM Error 517... what do I need to do to get my data back?… read more
webpagesby22
webpagesby22
Server Engineer
High School or GED
191 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Vinod Menon

Vinod Menon

Customer Service

388 satisfied customers

Experience in supporting and using smartphones.

Kriptokrit

Kriptokrit

Smartphone Tech.

176 satisfied customers

Over 14 years of experience in Electronics support service.

Joel Kalman

Joel Kalman

Electrical Engineer

94 satisfied customers

I am an MIT graduate with a Master Of Science degree in Electrical Engineering from UC Berkeley.

Richard

Richard

Smartphone Specialist

1,485 satisfied customers

Extensive Smartphone Issue Resolvement

Ashik

Ashik

Smartphone Tech

1,427 satisfied customers

Experience with iPhone and other Smartphones

Randy

Randy

Customer Service

1,062 satisfied customers

Expert in service and repair of all Smartphones.

John T. F.

John T. F.

Apple Consultant

375 satisfied customers

25+ years in the tech service industry, specializing in Apple devices

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x