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Related Smartphones questions
We were setting up a new iPhone for my husband and
We were setting up a new iPhone for my husband and accidently sinked my information on his phone. Wee cannot get it to reset. … read more
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Justin Johnson
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I don't hv magic as yet but I really need one; but I want to
Good evening; I don't hv magic jack as yet but I really need one; but I want to get the one I could you use on my iPhone but I don't know how to, can u help … read more
Justin Johnson
Justin Johnson
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Tonight I received a text message from a frieind that was
hi, tonight I received a text message from a frieind that was clearly not meant for me. I thought that it was just a mistake until the text messages from the other person began to show up on my phone … read more
Richard
Richard
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I have an old Apple IPohone and yesterday bought a Sony
I have an old Apple IPohone and yesterday bought a Sony Xperia. I have my SIM card memory attached to it but don't know how to transfer info from my IPhone onto the new Sony, like contacts, phone numb… read more
Harry
Harry
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First of all I was having trouble with sending messages on
First of all I was having trouble with sending messages on my iPhone. I took it to my provider which is Sprint. They disabled my email. I called Sprint support and they changed my sign on password ***… read more
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Richard
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Cannot make phone calls or send messages. Phone says NO SIM.
Cannot make phone calls or send messages. Phone says NO SIM … read more
Joel Kalman
Joel Kalman
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Sound seems to be off on Google maps, alarm clock etc. I
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Ronald Brock
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I blocked a call on my phone and I want to unblock it, how
i blocked a call on my phone and I want to unblock it, how do I do that? … read more
AnswersByEric
AnswersByEric
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I just bought a new iPhone 7. I took a couple of graduation
Hi, I just bought a new iPhone 7. I took a couple of graduation pictures with the new iPhone before setting it up fully. I forgot about the new photos and when I restored the backup of my old phone, m… read more
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Ameen Khan
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I just downloaded the newest upgrade, think 11.1 I used my
I just downloaded the newest upgrade, think 11.1 I used my passcode to get started got off for a few now my passcode will not work. I do not want to loose everything. Can you help … read more
Harry
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Up grade i cloud. Iphone 7. Call me 6514869198. Call me
up grade i cloud JA: What's the brand/model of your phone? Customer: iphone 7 JA: What Operating System (OS) are you running on your iPhone? Customer: call me(###) ###-####JA: How long has this been g… read more
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Can you tell me upfront pleas. IPhone 6s. How do I find that
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I don't remember my phone ID number that I need so I can get the passwordfor the signiatouchcontrol … read more
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I had my Expedia plugged into my computer to charge ... I'm
I had my Expedia plugged into my computer to charge ... I'm not sure I should have done that as the battery got really low instead of charging/. Now my phone won't start up at all. there is a light wh… read more
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I have a blackberry classic and I can get it the phone to ring when a phone call is coming in. Please help … read more
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Access smartphone troubleshooting help online


Some of the problems and questions already addressed by the smartphone technicians on JustAnswer include:


  • How do I take my voice off of Siri recognition?
  • When I transferred my information over to this phone, a lot of my pictures were just little black squares. Is there any way to retrieve them?
  • I am denied purchases on my iPhone. Can you tell me why?
  • My phone says it’s not backed up, and the Bluetooth isn’t working.
  • I can't call out or receive calls on my iPhone 6. “SOS only” is the only thing available.
  • Is there a way to get my notes back that I accidentally deleted?
When you reach out for smartphone assistance on JustAnswer, be prepared to answer questions about your phone’s make, model, operating system, and any troubleshooting methods (if any) you’ve already attempted beforehand.