Smartphones
Connect one-on-one with a technician who will answer your question
Expert avatar
Vinod Menon, Customer Service
383 satisfied customers
Experience in supporting and using smartphones.
Pearl avatarPearl Wilson, Assistant
2 Technicians are Online Now

Ask smartphone Experts.

Verified technicians are online around the clock and ready to answer your question online or by phone. 
Related Smartphones questions
NO SOUND ON U TUBE. BLUE TOOTH HEARING AID WORKING. FEW
FEW DAYS. SINCE APPLE SUPPORT HELPED ME INSTALL APP MIRICLE EAR … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
475 satisfied customers
I am trying to change my voice mail message. It keeps
second opinion] I am trying to change my voice mail message. It keeps telling me the operation can't be completed error 1035. … read more
Harry
Harry
2,492 satisfied customers
Apple: [email protected] IPhone 6. 1 yeas
Apple:***@******.*** JA: What Apple model do you have? And the Operating System (OS)? Customer: iPhone 6 JA: How long has this been going on with your iPhone? What have you tried so far? Customer: 1 y… read more
Josh Sheehan
Josh Sheehan
Computer Networking
157 satisfied customers
My phone is locked I forgot my passworld. Before I changed
my phone is locked I forgot my passworld JA: When were you last able to use your phone? Customer: before I changed my passwoed word* JA: Have you tried a Factory Reset? This will erase the phone's con… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,107 satisfied customers
I am trying to have my phone unlocked by ATT so I can switch
HI, I am trying to have my phone unlocked by ATT so I can switch to anothr number and Comcast and ATT can not unlock it. Do you have any suggestions how this can be done. It is an Apple I phone … read more
Joe
Joe
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
3,919 satisfied customers
I purchased a Samsung Galaxy S9 from Verizon 3 weeks ago. My
I purchased a Samsung Galaxy S9 from Verizon 3 weeks ago. My cover … read more
Joel Kalman
Joel Kalman
Electrical Engineer
Master of Science Degree
83 satisfied customers
Apple: I wann to know anyway can check the number phone with
Apple: Hi. I wann to know anyway can check the number phone with location? … read more
Michael T
Michael T
124 satisfied customers
My.iphone is not ringing & I can't send messages, My iPhone
My iPhone 7 is not ringing & I can't send messages … read more
Michael T
Michael T
124 satisfied customers
We moved our Ring from the front yard area into the house
We moved our Ring from the front yard area into the house and then outside for a few minutes. At that point it totally stopped working. Do I need to eboot the Ring. At the cabin phone all looks good y… read more
Harry
Harry
2,492 satisfied customers
Will not except new credit card information? Motoman 4. I
will not except new credit card information? JA: What's the brand/model and Operating System (OS) of your smartphone? Customer: motoman 4 JA: How long has this been going on with your smartphone? What… read more
Harry
Harry
2,492 satisfied customers
One contact cannot send or receive photos. AppleIPhone6S.
About 3 days Called Consumer Cellular on same phone. … read more
Josh
Josh
It Support Specialist
Associate Degree
799 satisfied customers
I was playing around with it and it went dark I can still
I was playing around with it and it went dark I can still see phone numbers but barely … read more
Ashik
Ashik
Master's Degree
1,175 satisfied customers
My phone no longer works. I put it on charge and when I
My phone no longer works. I put it on charge and when I remove it, it acts like the battery no longer works. … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
475 satisfied customers
The voice mail doesn't work I t worked until just lately now
The voice mail doesn't work I t worked until just lately now say something about a box number … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,107 satisfied customers
Need to find location data for an iPhone 6s October 2017 -
Need to find location data for an iPhone 6s October 2017 - August 2018 … read more
Justin Johnson
Justin Johnson
Owner
8,558 satisfied customers
I have a new replacement iPhone 6 however i can't hear the
hi i have a new replacement iPhone 6 however i can't hear the caller. I have the volume on full on the side as well as the ringer in settings. what can I do? Karen … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,107 satisfied customers
Jess. My cell phone decided to reboot itself without my
Hi Jess. My cell phone decided to reboot itself without my request. Now I cannot access my phone and get it back working because of the google account information it is requesting of me. I show 2 diff… read more
Harry
Harry
2,492 satisfied customers
Wont load. 1.1 I think iPhone 6s. The more I work on it the
wont load JA: What's the brand/model and Operating System (OS) of your smartphone? Customer: 1.1 I think iPhone 6s JA: How long has this been going on with your iPhone? What have you tried so far? Cus… read more
Justin Johnson
Justin Johnson
Owner
8,558 satisfied customers

Access smartphone troubleshooting help online


Some of the problems and questions already addressed by the smartphone technicians on JustAnswer include:


  • How do I take my voice off of Siri recognition?
  • When I transferred my information over to this phone, a lot of my pictures were just little black squares. Is there any way to retrieve them?
  • I am denied purchases on my iPhone. Can you tell me why?
  • My phone says it’s not backed up, and the Bluetooth isn’t working.
  • I can't call out or receive calls on my iPhone 6. “SOS only” is the only thing available.
  • Is there a way to get my notes back that I accidentally deleted?
When you reach out for smartphone assistance on JustAnswer, be prepared to answer questions about your phone’s make, model, operating system, and any troubleshooting methods (if any) you’ve already attempted beforehand.