Smartphones
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Vinod Menon, Customer Service
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Experience in supporting and using smartphones.
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Related Smartphones questions
I'm not receiving any verification text to set up my new
I'm not receiving any verification text to set up my new phone … read more
Benjie
Benjie
Computer and IT support Engineer
Bachelor's Degree
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I just got back from deployment, how do I turn my phone back
I just got back from deployment, how do I turn my phone back on, when I login to my account it says my balance is 0 but that my phone number was disconnected … read more
Your Solution
Your Solution
Software Developer and Project Manager
Master in Science
302 satisfied customers
I have a 6 iPhone that currently has giant font that blocks
Second opinion] I have a 6 iPhone that currently has giant font that blocks my screen from navigating around on it. As soon as I open the phone this appears and pushing the button on the bottom of the… read more
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Ashik
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Since getting Apple Watch my iPhone is permanently on
Since getting Apple Watch my iPhone is permanently on silent … read more
Dustin
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I have a qlink account and I lost the phone that was
I have a qlink account and I lost the phone that was activated when I lost a prior phone. I have since found the prior lost phone and lost the phone that replaced this phone so I need to activate the … read more
Expert
Expert
Just wondered if there was a way to transfer my YouTube
Just wondered if there was a way to transfer my YouTube playlist to my appkeusic … read more
Cameron
Cameron
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I've decided that I don't wishto switch AT&T at this time.
i've decided that I don't wishto switch AT&T at this time. How do I return the phones that were sent to me? … read more
Cody
Cody
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Доброго вечора! У мене телефон Microsoft. Неможлива
Доброго вечора ! У мене телефон Microsoft. Неможлива встановити вайбер ні месенджер ні вацаб . З цим нічого не можливо зробити. Викинути телефон? … read more
De Veyra
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Why are my friends blocked when I have them unblocked?
Why are my friends blocked when I have them unblocked? … read more
Rafi
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I needbpay my wife phone bills. But the phone is not with me
I needbpay my wife phone bills JA: What's the brand/model and Operating System (OS) of your smartphone? Customer: Yes but the phone is not with me now JA: How long has this been going on with your sma… read more
Divyansh
Divyansh
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Could I please speak with technical support via cell phone … read more
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think my I phone just crashed, Went to ATT STORE and he tested it and said she thinks it was issue with phone , Did not seem to be charging properly for a while . But now it seems to have quit chargin… read more
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Rennan Lui
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I can't get network on my note 7. T Mobile SIM card.
I can't get network on my note 7 JA: What computer or device are you trying to connect? Customer: T Mobile SIM card JA: Does your network appear in the WiFi list on your phone? Customer: No JA: Are ot… read more
Expert
Expert
I wanted to get my son cricket phone on with an account by
I wanted to get my son cricket phone on with an account by itself … read more
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I want to transfer data from iPhone 5 to iPhone SE
I want to transfer data from iPhone 5 to iPhone SE … read more
Expert
Expert
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Hi. I just left my phone in uber ride. I have no way to contact my driver … read more
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I would like to upload music from a USB flash drive to my
I would like to upload music from a USB flash drive to my Samsung Galaxy S9. I have the Samsung Music app on my smartphone. … read more
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Is it possible to unlock my Moto g fast I bought 2months ago
Is it possible to unlock my Moto g fast I bought 2months ago from boost mobile but I didn't know that the reception where I live is terrible for boost mobile … read more
Expert
Expert

Access smartphone troubleshooting help online


Some of the problems and questions already addressed by the smartphone technicians on JustAnswer include:


  • How do I take my voice off of Siri recognition?
  • When I transferred my information over to this phone, a lot of my pictures were just little black squares. Is there any way to retrieve them?
  • I am denied purchases on my iPhone. Can you tell me why?
  • My phone says it’s not backed up, and the Bluetooth isn’t working.
  • I can't call out or receive calls on my iPhone 6. “SOS only” is the only thing available.
  • Is there a way to get my notes back that I accidentally deleted?
When you reach out for smartphone assistance on JustAnswer, be prepared to answer questions about your phone’s make, model, operating system, and any troubleshooting methods (if any) you’ve already attempted beforehand.