Small Engine

Small Engine Troubleshooting Problems? Ask a Mechanic Now.

Ask an Expert,
Get an Answer ASAP!

My lawn mower won't start. And engine oil as well. It was…

Customer Question
Hi. My lawn mower...

Hi. My lawn mower won't start.

Mechanic's Assistant: Do you have fuel in the tank? If so, is the shut-off valve open and the fuel clean?

Yes. And engine oil as well. It was working ok before. But I stopped to empty the catch bag and went back to start it and it didn't.

Mechanic's Assistant: Do you plan on doing the work yourself?

Yes I do

Mechanic's Assistant: Anything else we should know to help you best?

It's new. First time using it.

Submitted: 2 months ago.Category: Small Engine
Show More
Show Less
Ask Your Own Small Engine Question
Answered in 5 hours by:
5/26/2018
Technician: Donald, Small Engine Technician replied 2 months ago
Donald
Donald, Small Engine Technician
Category: Small Engine
Satisfied Customers: 2,586
Experience: I have 25+ years of experience repairing 2 & 4 cycle engines
Verified

Hello. Thank you for choosing Just Answer. My name is***** will be happy to assist you.

Ask Your Own Small Engine Question
Technician: Donald, Small Engine Technician replied 2 months ago

There is a safety switch that works with your catch bag. Check to see if your catch bag is properly aligned. Your catch bag has to be aligned in order to fully depress the button on your safety switch. We can continue from here. Thanks!

Ask Your Own Small Engine Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Donald Your Own Question
Donald
Donald
Donald, Small Engine Technician
Category: Small Engine
Satisfied Customers: 2,586
2,586 Satisfied Customers
Experience: I have 25+ years of experience repairing 2 & 4 cycle engines

Donald is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Curtis B.

Curtis B.

Technician

15,517 satisfied customers

have worked on and around most engine models for 35 yrs./Polaris ATV expert

Rick

Rick

Factory Authorized Trainer

4,218 satisfied customers

Outdoor Power Equipment technical trainer since 1990, covering eight states.

Jon K.

Jon K.

Small Engine Diagnostic Expert

2,995 satisfied customers

Gold certified Stihl tech, Service Manager for a rental/repair shop.Certified in most small engines

James W

James W

Small Engine Troubleshooting Expert

2,986 satisfied customers

7 years as Mechanic & Parts Manager for Brother who has Owned Lawn & Garden Repair shop for 35 years

Vince O.

Vince O.

Small Engine Technician

2,927 satisfied customers

Over 30 years experience repairing lawn and garden equipment. Chainsaws, mowers,blowers and trimmers

Wayne

Wayne

Engine Rebuilder

2,041 satisfied customers

many years on egine rebuilding, lawn mower,roto tiller,Truck,and small engines

RUSS

RUSS

SERVICE TECHNICIAN

1,723 satisfied customers

28 YEAR SERVICE TECHNICIAN

< Previous | Next >

Related Small Engine Questions
Curtis, Bill here. I have a Toro Personal Pace mower with a
Hi, Curtis, Bill here. I have a Toro Personal Pace mower with a B&S 163 CC 'guaranteed to start engine'. I stopped the mower to empty the grass bag and when I pulled the starter cord, it was as though… read more
Curtis B.
Curtis B.
Technician
Associate Degree
15,517 satisfied customers
Engine will not restart. Shut engine off to empty grass
Engine will not restart. Shut engine off to empty grass catch bag and to take short break because of heat … read more
Donald
Donald
Small Engine Technician
High School
2,586 satisfied customers
I just bought a toro electric start lawn mower model 20384.
I just bought a toro electric start lawn mower model 20384. It started up and stopped after I had cut one full bag of clippings. I couldn't get it to restart. I checked gas which seemed ok as I just g… read more
Wayne
Wayne
Engine Rebuilder
Vocational, Technical or Trade Scho
2,041 satisfied customers
Lawn Boy mower, Model 10685. Mower started first pull, went
Lawn Boy mower, Model 10685. Mower started first pull, went about 40 feet and it turned off and would not restart. … read more
JON
JON
Master Service Tech
MASTER SERVICE TECHNICIAN
1,872 satisfied customers
Just purchased your Toro Recycler mower from home depot. It
Just purchased your Toro Recycler mower from home depot. It has about 3 hours on it. I was mowing lawn ,stopped to empty catch bag-mower will not restart. Fresh gasoline-oil level good.Hard pull on th… read more
Briggs-Fan
Briggs-Fan
1,278 satisfied customers
Last week I filled the lawn mower with gas & mowed the lawn.
Last week I filled the lawn mower with gas & mowed the lawn. Turns out the "gas" from the can I used was actually gas and oil mixed that's intended for the weed eater. At the time I didn't realize it … read more
Curtis B.
Curtis B.
Technician
Associate Degree
15,517 satisfied customers
Hi, Please forgive the ignorance of an old woman. Just started
Hi, Please forgive the ignorance of an old woman. Just started my lawn mower up after placing it on its side in order to clean the under carriage. The gasoline tank (almost empty) and the spark plug w… read more
Daniel
Daniel
Bachelor\u0027s Degree
1,568 satisfied customers
My name is John. I just asker a lawnmower oil change question,
My name is John. I just asker a lawnmower oil change question, my payment was accepted, and I did not get a reply… read more
Jeremy R
Jeremy R
1,069 satisfied customers
I bought a craftsman lawnmower at a rummage sale and want to
I bought a craftsman lawnmower at a rummage sale and want to know how to change oil. It is a model series 540 21inch rear & side discharge/mulching mower. The model Craftsman gives is #917.374358 The … read more
Jeremy R
Jeremy R
1,069 satisfied customers
I have a 42 Super Bronco Troy-Bilt Riding Lawn Mower that
I have a 42" Super Bronco Troy-Bilt Riding Lawn Mower that won't start. I was running fine when I stopped to empty the bags, but when I went to start it back up, it makes a single click after I turn t… read more
Curtis B.
Curtis B.
Technician
Associate Degree
15,517 satisfied customers
I have a Cub Cadet Z-Force S 48. I was mowing the lawn and
I have a Cub Cadet Z-Force S 48. I was mowing the lawn and went to empty my bags. I backed the mower up turned it off -emptied the bags and when I went to continue the machine turns on but will not go… read more
ranwell1
ranwell1
CEO
High School or GED
5,039 satisfied customers
I have a Key start self propelled rear bag lawn mower smoking.
I have a Key start self propelled rear bag lawn mower smoking. The mower goes a short while and stops smoking. I put in precise mix universal 2-cycle engine oil. Should I drain that out and put in 4-s… read more
HondaPlatinum
HondaPlatinum
High School or GED
148 satisfied customers
Hi, My Lawn-Boy lawn mower is about 1 year old. I think I
Hi, My Lawn-Boy lawn mower is about 1 year old. I think I put too much oil in and it was smoking (white smoke). So, I emptied out the oil, changed the air filter (which had oil on it) and it worked OK… read more
Curtis B.
Curtis B.
Technician
Associate Degree
15,517 satisfied customers
Hi, I have a snapper push mower that is about 9 years old.
Hi, I have a snapper push mower that is about 9 years old. I change the oil annually as well as change the air filter and sharpen/balance the blade. The grass has been cut 3 times this year. Yesterday… read more
Rick
Rick
Factory Authorized Trainer
Vocational, Technical or Trade Scho
4,218 satisfied customers
Hi, I have a LX 1173 riding mower which will not start...Heres
Hi, I have a LX 1173 riding mower which will not start...Here's the story. Yesterday I went to start the mower & it wouldn't turn over. I discovered a mouse nest behind the air filter and removed it (… read more
sam the tech
sam the tech
Owner/Manager/Technician
private school
130 satisfied customers
http //www.amazon.com/gp/product/B001MYLQEM/ref ox_ya_oh_product Purchased
http://www.amazon.com/gp/product/B001MYLQEM/ref=ox_ya_oh_product Purchased above Lawn-Boy mower at Amazon. Husband put it together in 5 minutes, and then let her rip. After less than 5 minutes, it shu… read more
Hank F.
Hank F.
Service Technician
High School or GED
5,365 satisfied customers
We just received our lawn boy push mower today. My husband
We just received our lawn boy push mower today. My husband put some oil (about 1/4 quart) in it & filled with gas. After mowing for a bit, the lawnmower stopped and when he tried to start it again, he… read more
Edward
Edward
Retired /Self employed
High School or GED
5,933 satisfied customers
I have a murray lawn mower, and when i press the pump 3 ...
I have a murray lawn mower, and when i press the pump 3 times and then pull the cord, it starts, and then starts blowing tons of white smoke and the exhaust spews what I think is motor oil (black). Th… read more
The Small Engine Doctor
The Small Engine Doctor
One year, Automotive Tech toward as
46 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x