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I have new popular chain saw pl3324 and it want start. Cord…

Customer Question
I have new popular...

I have new popular chain saw pl3324 and it want start . Cord is not recording?

Mechanic's Assistant: Do you have fuel in the tank? If so, is the shut-off valve open and the fuel clean?

Yes the fuel is full and I push the bubble 10 times with choke pulled out. Fuel is new with oil and gasoline

Mechanic's Assistant: Do you plan on doing the work yourself?

If I can ? Since it brand new never used?

Mechanic's Assistant: Anything else we should know to help you best?

It’s seem to be the cord not recoiling proper only pull it out 2 or 3 inches

Submitted: 3 months ago.Category: Small Engine
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Customer reply replied 3 months ago
I added fuel to front and back gas tank???Is this correct? Choke out chain bar locked
Customer reply replied 3 months ago
Popular 3314 not 3324
Customer reply replied 3 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 3 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 2 hours by:
4/2/2018
Technician: Curtis B., Technician replied 3 months ago
Curtis B.
Curtis B., Technician
Category: Small Engine
Satisfied Customers: 31,405
Experience: have worked on and around most engine models for 35 yrs./Polaris ATV expert
Verified

Welcome to JUST ANSWER small engines, let me try to help you !! I don't know it all, but maybe together we can get you a satisfactory answer!

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Technician: Curtis B., Technician replied 3 months ago

Where to start! There is only one gas tank, the other is the chain oil tank! Remove the spark plug and see if the cord will pull. May have fluid on top of the piston, locking the engine.

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Technician: Curtis B., Technician replied 3 months ago

I see the question is still open.?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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