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Why in my control board ticking on my standby generac

Customer Question
Why in my control...

Why in my control board ticking on my standby generac generator

Mechanic's Assistant: What's the make and model of the generator? And can you guesstimate how old it is?

Akw gaurdian

Mechanic's Assistant: Do you plan on doing the work yourself?

If possible

Submitted: 3 months ago.Category: Small Engine
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Answered in 2 hours by:
3/30/2018
Technician: Hank F., Technician replied 3 months ago
Hank F.
Hank F., Technician
Category: Small Engine
Satisfied Customers: 15,888
Experience: Certified on Onan and Generac generators
Verified

Hello, my name is ***** ***** I am going to assist you with this.

What are the model and serial numbers of the genset?

Can you please explain the issue in more detail?

Is this a quiet ticking, loud ticking?

Does it do it all the time? Only in the OFF position? Only in the AUTO position? Only in the MANUAL position?

Does the unit start and run at all?

The more detail you can provide, the easier it will be to help you.

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Customer reply replied 3 months ago
It's a 8kw the model number is(###) ###-####controller numder is OH6680D it started this one night after a storm i got home and checked it and it was ticking even when i disconnected the battery it still ticked so i disconnected the controller pleas help
Customer reply replied 3 months ago
Did you get the information my wife sent it earlier that's why im resending it and no i don't want to call
Customer reply replied 3 months ago
Why haven't I got a answer yet
Technician: Hank F., Technician replied 3 months ago

I still need the serial number.

Can you explain the ticking better?

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Customer reply replied 3 months ago
The serial number is(###) ###-####
Technician: Hank F., Technician replied 3 months ago

If the control board is making a ticking sound, the control board is bad, and will need to be replaced.

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Customer reply replied 3 months ago
Ok thanks
Customer reply replied 3 months ago
Thanks but the board is ticking without the battery hooked up now what
Technician: Hank F., Technician replied 3 months ago

The board is still getting power through the battery charger.

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