Small Engine

Small Engine Troubleshooting Problems? Ask a Mechanic Now.

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

Have Stihl ms 290 that worked this am. now I pull the cord…

Have Stihl ms 290 that...
Have Stihl ms 290 that worked this am. now I pull the cord and its difficult like to safety handle is stopping it. Tried to reset safety handle. now luck.
Show More
Show Less
Ask Your Own Small Engine Question
Answered in 13 minutes by:
3/21/2018
JON
JON, Small Engine Technician
Category: Small Engine
Satisfied Customers: 1,851
Experience: Certified Small Engine Technician
Verified

Hi, my name is***** me review the issue, and I will be more than happy to help resolve it as quickly as possible. I will return in under 5 minutes

Ask Your Own Small Engine Question

remove the spark plug and see if it is easier to pull.

if so, replace the plug and try it again with the plug inserted.

if it is still hard to pull, remove the starter side and pull with no pressure. ( could be bound up inside)

look inside the cylinder while the plug is out and make sure there is no markings on the cylinder walls as this can also cause a hard pull

Ask Your Own Small Engine Question
Customer reply replied 3 months ago
it worked this am, and spark plug can go like that? could it be the safety handle? is it forward or back? tried both

the safety handle should be pulled all the way back. it can be locked on the clutch. easy way to tell this is to remove the cover over the bar.

the reason I stated to remove the plug and see if it is easier to pull is due to compression, can be what is called hydro locked. may just need to release pressure

Ask Your Own Small Engine Question
Customer reply replied 3 months ago
JonYou're right it was the spark plug...surprising! Thanks! Peter

Let me know if you need anything else as I am here for you. Please remember to RATE me as I strive to do my BEST, ***** ***** ratings help me to achieve this. 5 STAR RATING IS MY GOAL AND WHAT I STRIVE FOR

Ask Your Own Small Engine Question
Customer reply replied 3 months ago
ok will do where is rating?
Customer reply replied 3 months ago
ok will do

I​ believe it is at the top right of your page

JON
JON, Small Engine Technician
Category: Small Engine
Satisfied Customers: 1,851
Experience: Certified Small Engine Technician
Verified
JON and 87 other Small Engine Specialists are ready to help you
Ask your own question now
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask JON Your Own Question
JON
JON
JON, Small Engine Technician
Category: Small Engine
Satisfied Customers: 1,851
1,851 Satisfied Customers
Experience: Certified Small Engine Technician

JON is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Curtis B.

Curtis B.

Technician

15,288 satisfied customers

have worked on and around most engine models for 35 yrs./Polaris ATV expert

Rick

Rick

Factory Authorized Trainer

4,218 satisfied customers

Outdoor Power Equipment technical trainer since 1990, covering eight states.

Jon K.

Jon K.

Small Engine Diagnostic Expert

2,995 satisfied customers

Gold certified Stihl tech, Service Manager for a rental/repair shop.Certified in most small engines

James W

James W

Small Engine Troubleshooting Expert

2,986 satisfied customers

7 years as Mechanic & Parts Manager for Brother who has Owned Lawn & Garden Repair shop for 35 years

Vince O.

Vince O.

Small Engine Technician

2,902 satisfied customers

Over 30 years experience repairing lawn and garden equipment. Chainsaws, mowers,blowers and trimmers

Wayne

Wayne

Engine Rebuilder

2,006 satisfied customers

many years on egine rebuilding, lawn mower,roto tiller,Truck,and small engines

RUSS

RUSS

SERVICE TECHNICIAN

1,723 satisfied customers

28 YEAR SERVICE TECHNICIAN

< Previous | Next >

Related Small Engine Questions
I have a poulan pro mower. At times I cannot pull the
I have a poulan pro mower. At times I cannot pull the starter cord even though I have the bar down on the handle. It just won't budge. I have played with the position of the handle at various angles a… read more
Steve
Steve
technician/service adviser
Bachelor's Degree
12 satisfied customers
My Briggs & Stratton lawn mower is brand new. The cord keeps
My Briggs & Stratton lawn mower is brand new. The cord keeps stopping about every 3 or so inches when I attempt to pull cord to start machine. I really can't get a good pull. What is wrong?… read more
Briggs-Fan
Briggs-Fan
1,278 satisfied customers
I backed into my Farmboss Stihl chainsaw and broke the
I backed into my Farmboss Stihl chainsaw and broke the "throttle" (opposite end to the bar) I want to know if the parts are replaceable.… read more
Curtis B.
Curtis B.
Technician
Associate Degree
15,288 satisfied customers
I have a Stihl MS 290 chain saw that has a starting problem.
I have a Stihl MS 290 chain saw that has a starting problem. It doesn't have more than 15 hours of use on it. Several months ago, I stored it away after dumping out the fuel. I've been told recently t… read more
ranwell1
ranwell1
CEO
High School or GED
5,039 satisfied customers
Curtis- my Toro 38381 did the "quit & will run 10 minutes later" once las
Curtis- my Toro 38381 did the "quit & will run 10 minutes later" once last season, and then ran perfectly. However it did the same ting once again Sunday, and then quit . I am using a 12ga heavy duty … read more
Curtis B.
Curtis B.
Technician
Associate Degree
15,288 satisfied customers
I just bought some 93 octane gasoline without any ethanol (which
I just bought some 93 octane gasoline without any ethanol (which was hard to find where I live), and mixed it with Stihl's HP Ultra fully synthetic engine oil (part number 0XXX-XXX-XXXX). It says the … read more
Curtis B.
Curtis B.
Technician
Associate Degree
15,288 satisfied customers
My Stihl 250 is next to impossible to start. With the sparkplug
My Stihl 250 is next to impossible to start. With the sparkplug installed the compression is so great that I can only pull the starter cord about 6 inches. Take the plug out and it is easy to pull the… read more
MowerDocMD
MowerDocMD
151 satisfied customers
I have a stihl fs400 strimmer . The strimmer seems to work
I have a stihl fs400 strimmer . The strimmer seems to work very hard with the black skirt and cord cutter on the deflector . If this is removed the engine seems a lot happier with slightly more cord o… read more
Vince O.
Vince O.
Small Engine Technician
High School or GED
2,902 satisfied customers
I have A stihl MS 190T I am having troubles starting it and
I have A stihl MS 190T I am having troubles starting it and have started pulling it apart. I have managed to get everything from around the motor but cannot get the motor out of the housing. I'm wanti… read more
Jon K.
Jon K.
Small Engine Diagnostic Expert
Some College, military training,
2,995 satisfied customers
I have a stihl ms 290 that runs good till you put it in a piece
I have a stihl ms 290 that runs good till you put it in a piece of wood,then it lugs almost down to quitting. It only takes a little relief to get it going again.anyone have any ideas.The saw has very… read more
Jon K.
Jon K.
Small Engine Diagnostic Expert
Some College, military training,
2,995 satisfied customers
i have a stihl 290 it will not start got used it has spark
i have a stihl 290 it will not start got used it has spark , gas, i pull and pull and pull after i pull 3 or more times i see gas coming out of the exhaust i have cleaned the air filter… read more
Jon K.
Jon K.
Small Engine Diagnostic Expert
Some College, military training,
2,995 satisfied customers
starts with choke on then dies will run if I hold the step
starts with choke on then dies will run if I hold the step down from choke to hi idle in between the two positions will idle for a minute will shut off in run position when gas is given… read more
J.R.
J.R.
Vocational, Technical or Trade Scho
7,173 satisfied customers
I have a 1981 stihl 028 wb, which didnt want to start and
I have a 1981 stihl 028 wb, which didn't want to start and run this season. The dealer checked it and said it needs points, plug, condensor, and a carb kit. They quoted me $240. It wouldn't run at idl… read more
Jon K.
Jon K.
Small Engine Diagnostic Expert
Some College, military training,
2,995 satisfied customers
My Stihl MS 290, 1; starts ok and runs at hi rev until I kick
My Stihl MS 290, 1; starts ok and runs at hi rev until I kick it off. 2; Idles ok, but when I try to advance RPM with trigger, engine stumbles and stalls? Engine has been running fine, this just state… read more
RUSS
RUSS
SERVICE TECHNICIAN
Vocational, Technical or Trade Scho
1,723 satisfied customers
Hello, I have a Stihl FS 55 Z Brushcutter with a handle like
Hello, I have a Stihl FS 55 Z Brushcutter with a handle like a bikehandle. The handle with the start and stop button as well as the throttle (I guess) broke. The wires were taped by my husband on the … read more
TaxTom
TaxTom
Accountant
Bachelor's Degree
14 satisfied customers
My MS 290 Stihl chainsaw on/off switch will NOT go into the
My MS 290 Stihl chainsaw on/off switch will NOT go into the off position. How can I fix this?… read more
J.R.
J.R.
Vocational, Technical or Trade Scho
7,173 satisfied customers
I have a Stihl Farm boss MS 310 chainsaw, relatively new, and
I have a Stihl Farm boss MS 310 chainsaw, relatively new, and it will not sustain idle without goosing the throttle. I have cleaned everything, put new air filter, new spark plug, and tried adjusting … read more
Jon K.
Jon K.
Small Engine Diagnostic Expert
Some College, military training,
2,995 satisfied customers
I have a Stihl FS85 string trimmer that the pull cord broke.
I have a Stihl FS85 string trimmer that the pull cord broke. The replacement cord from the dealer comes with two stoppers on it. One on the very end and one about three inches down from that. I am ass… read more
Chris Huber
Chris Huber
President
Vocational, Technical or Trade Scho
501 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x