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The generator is not starting weekly as originally ser up.

Customer Question
The generator is not...

The generator is not starting weekly as originally ser up. Have been away from home for several months. Not sure how long it has been idle. Keys were removed from the generator. Would that have caused a problem?

Mechanic's Assistant: Do you have fuel in the tank? If so, is the shut-off valve open and the fuel clean?

The generator is connected to the natural gas line

Mechanic's Assistant: Do you plan on doing the work yourself?

Only if there is a safe and very basic way to test and restart the engine

Mechanic's Assistant: Anything else we should know to help you best?

Who can I call for service in Ada, OK 74820.

Submitted: 3 months ago.Category: Small Engine
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Customer reply replied 3 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 3 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 16 hours by:
3/22/2018
Technician: Michelle-mod, Moderator replied 3 months ago
Michelle-mod
Michelle-mod, Moderator
Category: Small Engine
Satisfied Customers: 12
Experience: Moderator
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Hello:
I'm Michelle, the moderator for this category. I'm so sorry that an Expert has not connected with you yet. I wanted to reach out to see if you still needed assistance with your question? Please use the reply box below to let me know if you'd like to continue or cancel.
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Customer reply replied 3 months ago
No response from the expert. Generator or any different than yesterday. Not sure of your question” do I want to continue “. Do I want to continue what?
Technician: Hank F., Technician replied 3 months ago
Hank F.
Hank F., Technician
Category: Small Engine
Satisfied Customers: 15,888
Experience: Certified on Onan and Generac generators
Verified

Hello, my name is Hank.

I see that this question somehow got lost in the shuffle.

Are you still needing help with this?

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Technician: Hank F., Technician replied 3 months ago

Ok. I am a certified Generac technician, so I can help with it.

What are the model and serial number of the genset?

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Technician: Hank F., Technician replied 3 months ago

Did you get the model and serial number yet?

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