Small Engine

Small Engine Troubleshooting Problems? Ask a Mechanic Now.

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

Just put a new chain on my ES 400 electric 18 inch chain saw…

Just put a new...

Just put a new chain on my ES 400 electric 18 inch chain saw but it does not cut??

Mechanic's Assistant: I'll do all I can to help. How long have you been dealing with this?

I just put a new chain on today

Mechanic's Assistant: Do you plan on doing the work yourself?

Yes

Show More
Show Less
Ask Your Own Small Engine Question
Answered in 40 minutes by:
3/17/2018
Wayne
Wayne, Engine Rebuilder
Category: Small Engine
Satisfied Customers: 11,221
Experience: many years on egine rebuilding, lawn mower,roto tiller,Truck,and small engines
Verified

Hi, I’m Wayne.

I will be assisting you with this issue today.

Did you by chance install the chain backward ??

Wayne

Ask Your Own Small Engine Question
Customer reply replied 4 months ago
How do I know if it is backward?

Hi

Thank you for the response

the high teeth on the chain point forward on the chain

reverse the chain you will be OK

I hope this helps you

Waye

My goal is to give you the best experience possible! I hope I have earned a 5-star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know.

Ask Your Own Small Engine Question

Hi

Here is a Pic of it

click here to see it

Wayne

My goal is to give you the best experience possible! I hope I have earned a 5-star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know.

Ask Your Own Small Engine Question
Customer reply replied 4 months ago
That worked- thanks

Hi

You are welcome

Please remember to rate my answer 5-stars

so I get credit for the question

Wayne

Wayne
Wayne, Engine Rebuilder
Category: Small Engine
Satisfied Customers: 11,221
Experience: many years on egine rebuilding, lawn mower,roto tiller,Truck,and small engines
Verified
Wayne and 87 other Small Engine Specialists are ready to help you
Ask your own question now
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Wayne Your Own Question
Wayne
Wayne
Wayne, Engine Rebuilder
Category: Small Engine
Satisfied Customers: 11,221
11,221 Satisfied Customers
Experience: many years on egine rebuilding, lawn mower,roto tiller,Truck,and small engines

Wayne is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Curtis B.

Curtis B.

Technician

15,288 satisfied customers

have worked on and around most engine models for 35 yrs./Polaris ATV expert

Rick

Rick

Factory Authorized Trainer

4,218 satisfied customers

Outdoor Power Equipment technical trainer since 1990, covering eight states.

Jon K.

Jon K.

Small Engine Diagnostic Expert

2,995 satisfied customers

Gold certified Stihl tech, Service Manager for a rental/repair shop.Certified in most small engines

James W

James W

Small Engine Troubleshooting Expert

2,986 satisfied customers

7 years as Mechanic & Parts Manager for Brother who has Owned Lawn & Garden Repair shop for 35 years

Vince O.

Vince O.

Small Engine Technician

2,902 satisfied customers

Over 30 years experience repairing lawn and garden equipment. Chainsaws, mowers,blowers and trimmers

Wayne

Wayne

Engine Rebuilder

11,221 satisfied customers

many years on egine rebuilding, lawn mower,roto tiller,Truck,and small engines

RUSS

RUSS

SERVICE TECHNICIAN

1,723 satisfied customers

28 YEAR SERVICE TECHNICIAN

< Previous | Next >

Related Small Engine Questions
Poulan 5020 saw, how sword can I use on it? I just got it
Poulan 5020 chan saw, how long sword can I use on it? … read more
JON
JON
Master Service Tech
MASTER SERVICE TECHNICIAN
1,855 satisfied customers
husqvarna 450 rancher purchaced refurbished seems to run good
husqvarna 450 rancher purchaced refurbished seems to run good but no power to cut anything thicker than 1 ft and when im cutting thicker peices it seems to get more sluggish and wants to stop running … read more
Briggs-Fan
Briggs-Fan
1,278 satisfied customers
the chain drive wheel on my electric poulan es 400 saw will
the chain drive wheel on my electric poulan es 400 saw will not turn with or without chain fitted or with power on.… read more
Curtis B.
Curtis B.
Technician
Associate Degree
15,288 satisfied customers
Does it matter if the bar on the Poulan 14 inch electric chain
Does it matter if the bar on the Poulan 14 inch electric chain saw is intalled upside down? (the POULAN on the bar is upside down compared to the writing on the rest of the saw) -- my son put it toget… read more
Curtis B.
Curtis B.
Technician
Associate Degree
15,288 satisfied customers
Just bought a little Poulan electric saw, a PLN1514. Nice little
Just bought a little Poulan electric saw, a PLN1514. Nice little saw and doesn't intimidate my wife which is good. If course it's cheaply made, but hey, the price reflected that. My issue is with the … read more
Richard
Richard
Senior Mechanic & Technician
2,334 satisfied customers
trouible with 18 inch Poulan Pro chainsaw/the chain will stop
trouible with 18 inch Poulan Pro chainsaw/the chain will stop in place while still running like a clutch ((? if any )is not engaging… read more
Jon K.
Jon K.
Small Engine Diagnostic Expert
Some College, military training,
2,995 satisfied customers
I bought a new stihl 16 inch chain saw last summer. It has
I bought a new stihl 16 inch chain saw last summer. It has no power, will not cut a 6 inch tree when it was new. What is the problem.… read more
Jon K.
Jon K.
Small Engine Diagnostic Expert
Some College, military training,
2,995 satisfied customers
I have a poulan-pro PP4620AVHD it has a 20 inch bar and uses
I have a poulan-pro PP4620AVHD it has a 20 inch bar and usesNNN-NN-NNNNanti-kickback chain.I would like to go to a 16 inch bar and a chain without anti-kickback.Can you recomend a bar and chain combin… read more
Jon K.
Jon K.
Small Engine Diagnostic Expert
Some College, military training,
2,995 satisfied customers
I have a small mccullock chain saw. 18 or 20 inch bar. it has
I have a small mccullock chain saw. 18 or 20 inch bar. it has a round chain and bar adjustment thing. you turn the round thing to adjust bar and chain then lock with a lever on the round thing. it is … read more
J.R.
J.R.
Vocational, Technical or Trade Scho
209 satisfied customers
Hi, I have a Poulan #1950 woodshark chainsaw very low mileage.
Hi, I have a Poulan #1950 woodshark chainsaw very low mileage. Starts hard but then comes up to speed OK no load but has very low power when cutting, i.e. isn't producing proper torque. I've put in a … read more
Vince O.
Vince O.
Small Engine Technician
High School or GED
2,902 satisfied customers
I have a McCulloch chain saw model #600032-07 with a 15 inch
I have a McCulloch chain saw model #600032-07 with a 15 inch bar. The old chain measures 18 inchs with 49 drive links. I need a model # XXXXX a new chain. Thanks.… read more
J.R.
J.R.
Vocational, Technical or Trade Scho
209 satisfied customers
I have a ms310 and a ms390 Stihl chainsaw and I wondered if
I have a ms310 and a ms390 Stihl chainsaw and I wondered if you could tell me what the specific chain specs and bar lengths for maximum performance for firewood cutting are with these two models? Than… read more
Curtis B.
Curtis B.
Technician
Associate Degree
15,288 satisfied customers
I cant find a new saw chain for my 1989 McCullough Eager Beaver
I can't find a new saw chain for my 1989 McCullough Eager Beaver 14", Model 40004005. Saw chain is a MM 370 GLX. Chain is actually 18 inches. No cross reference to replacement chains on the market. I … read more
ranwell1
ranwell1
CEO
High School or GED
5,039 satisfied customers
my chain saw makes a grinding sound when i try to cut a tree
my chain saw makes a grinding sound when i try to cut a tree and the chain looks like it is tring to stop. where can i get parts or is it worth tring to fix it poulan pro 18 inch saw maybe used it 10 … read more
James W
James W
Small Engine Troubleshooting Expert
Bachelor's Degree
2,986 satisfied customers
Just bought a new poulan 14 inch chain saw and it will not
Just bought a new poulan 14 inch chain saw and it will not run. When I Get it started which is hard due to a hard compression when I pull the rope. When I do get it started all it does is stall out wh… read more
J.R.
J.R.
Vocational, Technical or Trade Scho
209 satisfied customers
I have a McCullough chain saw Electramac EM 14 ES-2HP, Model
I have a McCullough chain saw "Electramac" EM 14 ES-2HP, Model 40010202 193, serial #11-338169. What type, grade, etc. of oil is used in the saw? I have just acquired the saw. Is there an operating/ma… read more
J.R.
J.R.
Vocational, Technical or Trade Scho
209 satisfied customers
I purchased an 18 inch Poulan Pro and used it for the first
I purchased an 18 inch Poulan Pro and used it for the first time today. I followed the instructions and it started right up. The problem is that it will not idle. If you take your finger off of the th… read more
Rick
Rick
Factory Authorized Trainer
Vocational, Technical or Trade Scho
4,218 satisfied customers
Good morning ; I have a Pouland 262 Pro chain saw on the left
Good morning ; I have a Pouland 262 Pro chain saw on the left side of the saw there are three screws (t), (L),and (H) could you PLEASE tell me how to set these for the saw to run properly. tag on saw … read more
sam the tech
sam the tech
Owner/Manager/Technician
private school
130 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x