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Generator runs fine but electric start doesnt work, have a…

Customer Question
Generator runs fine but...

Generator runs fine but electric start doesnt work , have a new battery. just clicks

Mechanic's Assistant: Do you have fuel in the tank? If so, is the shut-off valve open and the fuel clean?

Yea

Mechanic's Assistant: Do you plan on doing the work yourself?

Dont know

Mechanic's Assistant: Anything else we should know to help you best?

I can use the pull start and it starts right up

Submitted: 4 months ago.Category: Small Engine
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Answered in 6 hours by:
3/8/2018
Technician: Hank F., Technician replied 4 months ago
Hank F.
Hank F., Technician
Category: Small Engine
Satisfied Customers: 15,888
Experience: Certified on Onan and Generac generators
Verified

Hello, my name is ***** ***** I am going to assist you with this.

1. What are the brand, model and serial number of the genset?

2. Is this a single loud click as you press the start button, or is it a continuous rapid clicking?

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Customer reply replied 4 months ago
single click
Technician: Hank F., Technician replied 4 months ago
What about the rest of the information I asked for?
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