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Generac home generator model 310000 (ser#1019559383) cannot…

Customer Question
Generac home generator model...

Generac home generator model 310000 (ser#1019559383) cannot be located on Generac page. Contacted them waiting on reply. What gives!!!

Mechanic's Assistant: What's the make and model of the generator? And can you guesstimate how old it is?

Installed 2011

Mechanic's Assistant: Do you plan on doing the work yourself?

Installed late 2011

Mechanic's Assistant: Anything else we should know to help you best?

Have searched ebay several times with as much info without any luck

Submitted: 5 months ago.Category: Small Engine
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Customer reply replied 5 months ago
Purchased from Home Depot. Would estimate 100 hrs max if that including 10 min. test cycle monthly.
Also had annual service performed along with several problems that required technical help.
The major concern is not being able to find this model.
Answered in 2 hours by:
3/7/2018
Technician: Curtis B., Technician replied 5 months ago
Curtis B.
Curtis B., Technician
Category: Small Engine
Satisfied Customers: 31,848
Experience: have worked on and around most engine models for 35 yrs./Polaris ATV expert
Verified

Welcome to JUST ANSWER small engines, let me try to help you !! I don't know it all, but maybe together we can get you a satisfactory answer!

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Technician: Curtis B., Technician replied 5 months ago

The number you have looks to be the engine model number, by Briggs and Stratton. Look for a Generac tag with their model number. D you have an operators manual showing different model?

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Technician: Curtis B., Technician replied 5 months ago

I see the question is still open, did you find the problem?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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