Small Engine

Small Engine Troubleshooting Problems? Ask a Mechanic Now.

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

During the exercise cycle, my generator will not shut off.

During the exercise cycle...

During the exercise cycle, my generator will not shut off. It’s been running for a couple of days. What do I do?

Mechanic's Assistant: What's the make and model of the generator? And can you guesstimate how old it is?

It’s a 16 KW standby generator, properly installed, and it’s not quite a year old

Mechanic's Assistant: Do you plan on doing the work yourself?

It’s a 16 KW standby generator, properly installed, and it’s not quite a year oldI just wanted to stop. I’ll have one of your text look at it later.

Mechanic's Assistant: Anything else we should know to help you best?

No, I’ve got the instruction manual but it does not tell me what to do in the situation except contact an independent authorized dealer

Show More
Show Less
Ask Your Own Small Engine Question
Answered in 5 minutes by:
3/3/2018
Hank F.
Hank F., Technician
Category: Small Engine
Satisfied Customers: 15,902
Experience: Certified on Onan and Generac generators
Verified
Hello, my name is ***** ***** I am going to assist you with this.
If the unit is not shutting off on its own, simply raise the top lid and set the rocker switch to the OFF position to shut it off.
Ask Your Own Small Engine Question

Was this what you wanted to know?

Ask Your Own Small Engine Question
Customer reply replied 4 months ago
that is exactly what I wanted to know; it worked fine. Apparently the main breaker for the sub panel was thrown, causing the generator to sense the same and turn on. After I reset the subpanel breaker, the generator shut off. I don't think it was a issue with the circuit board on the generator. However, I will check the oil level to make sure that is still adequate. Thanks.Al Arendt

No problem.

Thank you for using Just Answer, and please take a moment to rate my assistance.

Hank F.
Hank F., Technician
Category: Small Engine
Satisfied Customers: 15,902
Experience: Certified on Onan and Generac generators
Verified
Hank F. and 87 other Small Engine Specialists are ready to help you
Ask your own question now
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Hank F. Your Own Question
Hank F.
Hank F.
Hank F., Technician
Category: Small Engine
Satisfied Customers: 15,902
15,902 Satisfied Customers
Experience: Certified on Onan and Generac generators

Hank F. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Curtis B.

Curtis B.

Technician

15,288 satisfied customers

have worked on and around most engine models for 35 yrs./Polaris ATV expert

Rick

Rick

Factory Authorized Trainer

4,218 satisfied customers

Outdoor Power Equipment technical trainer since 1990, covering eight states.

Jon K.

Jon K.

Small Engine Diagnostic Expert

2,995 satisfied customers

Gold certified Stihl tech, Service Manager for a rental/repair shop.Certified in most small engines

James W

James W

Small Engine Troubleshooting Expert

2,986 satisfied customers

7 years as Mechanic & Parts Manager for Brother who has Owned Lawn & Garden Repair shop for 35 years

Vince O.

Vince O.

Small Engine Technician

2,902 satisfied customers

Over 30 years experience repairing lawn and garden equipment. Chainsaws, mowers,blowers and trimmers

Wayne

Wayne

Engine Rebuilder

2,006 satisfied customers

many years on egine rebuilding, lawn mower,roto tiller,Truck,and small engines

RUSS

RUSS

SERVICE TECHNICIAN

1,723 satisfied customers

28 YEAR SERVICE TECHNICIAN

< Previous | Next >

Related Small Engine Questions
I have a 2yr old 22k generac generator, 75 125 hr total,
I have a 2yr old 22k generac generator, 75 125 hr total, just serviced 2 mo ago and everything ok. Today lost power and unit started, produced power, then stopped few min later. I now have unit runnin… read more
Hank F.
Hank F.
Technician
High School or GED
15,902 satisfied customers
15kw generac standby generator keeps blowing the system
15kw generac standby generator keeps blowing the system fuse. Checked the 4 year old battery, was bad, replaced it but still blowing the fuse … read more
Hank F.
Hank F.
Technician
High School or GED
15,902 satisfied customers
Curtis We have had a 16 KW generator for 2 years. The
Curtis We have had a 16 KW generator for 2 years. The product is functioning as intended. I am seriously considering installing a structure for the winter. We get 80-120 inches of snow every season. A… read more
JON
JON
Master Service Tech
MASTER SERVICE TECHNICIAN
1,855 satisfied customers
I have a 20 kw Generac standby generator and several times
I have a 20 kw Generac standby generator and several times recently when it exercises it shuts down showing a Low Voltage code. Seems to run fine on manual … read more
Hank F.
Hank F.
Technician
High School or GED
15,902 satisfied customers
I have a 22 KW Generac air cooled generator that keeps
I have a 22 KW Generac air cooled generator that keeps blowing N2 and T1 fuses. Generator senses utility loss and continues to run until it is manually stopped. no loss on utility. any help or directi… read more
Hank F.
Hank F.
Technician
High School or GED
15,902 satisfied customers
I have a Generac Generator model 04456-2 with a small issue.
I have a Generac Generator model 04456-2 with a small issue. I am unable to reset the exercise timer. When the Auto/Off/Manual switch is in Auto the System Set light (green) is on steady, but all four… read more
Hank F.
Hank F.
Technician
High School or GED
15,902 satisfied customers
I have a year old 14RESA standby generator. In checking it
I have a year old 14RESA standby generator. In checking it last week found the digital display to be blank. Pressed the 'Run' button and nothing happened. Tried to enter the menu area and still nothin… read more
Hank F.
Hank F.
Technician
High School or GED
15,902 satisfied customers
15 KW LP Generac standby shuts down on exercise start.
15 KW LP Generac standby shuts down on exercise start. Restarts in manual O.K. … read more
Hank F.
Hank F.
Technician
High School or GED
15,902 satisfied customers
I need to know if I can change the run time exercise cycle
Hello...I am Faith. I need to know if I can change the run time for the exercise cycle on a Generac on demand generator… read more
Kernal
Kernal
certified technician
3 satisfied customers
I just installed a Honeywell 11 kw generator made by generac
I just installed a Honeywell 11 kw generator made by generac put in the activation code unit started and ran for a couple of minutes but didn't turn power on in the house and code can up underspeed #1… read more
Hank F.
Hank F.
Technician
High School or GED
15,902 satisfied customers
Hello Hank, I have a a 7kw Briggs Standby system installed
Hello Hank, I have a a 7kw Briggs Standby system installed at a clients home. It has an auto transfer switch.. I installed three years ago. And has been exercising once a week as it was set. Sunday af… read more
Hank F.
Hank F.
Technician
High School or GED
15,902 satisfied customers
I have a new cummins onan 20 kw standby generator and the oil
I have a new cummins onan 20 kw standby generator and the oil is turning a milky white color. I drained the break in oil and changed the filter after 10 hours of service and it was clear. I refilled w… read more
Hank F.
Hank F.
Technician
High School or GED
15,902 satisfied customers
I have a six year old 16 kW LP Centurion Generator. Everything
I have a six year old 16 kW LP Centurion Generator. Everything works fine with the exception that approximately every 3 years, the crank battery explodes. This has happened twice after the generator s… read more
Hank F.
Hank F.
Technician
High School or GED
15,902 satisfied customers
Generac 14 kw standby gen whole house transfer switch
I am in the process of ordering a Generac 14 kw standby generator. The installer told me that only type of transfer was available for that generator. He only recommended the the 16 CB transfer switch.… read more
Hank F.
Hank F.
Technician
High School or GED
15,902 satisfied customers
I changed the oil, oil filter, air filter, and removed the
I changed the oil, oil filter, air filter, and removed the battery to check the water level of the battery on my air cooled 13 kw Siemens home standby generator. I went to reset the exerciser per the … read more
Hank F.
Hank F.
Technician
High School or GED
15,902 satisfied customers
My 14 kW Generac has worked fine for a year or more, but then
My 14 kW Generac has worked fine for a year or more, but then shut done due to a Low Voltage alarm during a weekly exercise. What's up?… read more
Hank F.
Hank F.
Technician
High School or GED
15,902 satisfied customers
I have a Generac 5525 20,000 air cooled stand by generator
I have a Generac 5525 20,000 air cooled stand by generator that runs on natural gas. This was purchased from and installed by an authorized Generac dealer not quite 2 years ago. It had its 1 year main… read more
Hank F.
Hank F.
Technician
High School or GED
15,902 satisfied customers
Installed new 5399 18kw generac 4 cyl watercooled standby generator
Installed new 5399 18kw generac 4 cyl watercooled standby generator with electronic governor. Only on test cycle engine runs uneven, is flaring up and down. When on auto standby or manual it sometimes… read more
Hank F.
Hank F.
Technician
High School or GED
15,902 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x