Small Engine

Small Engine Troubleshooting Problems? Ask a Mechanic Now.

Ask an Expert,
Get an Answer ASAP!

Garage door opener will not close. Problem just started. I…

Customer Question
Garage door opener will...

Garage door opener will not close

Mechanic's Assistant: I'll do all I can to help. How long have you been dealing with this?

Problem just started

Mechanic's Assistant: Do you plan on doing the work yourself?

Yes

Mechanic's Assistant: Anything else we should know to help you best?

I adjusted the down force to the max. Still won't work. When disconnected, the door moves freely up & down.

Submitted: 6 months ago.Category: Small Engine
Show More
Show Less
Ask Your Own Small Engine Question
Answered in 2 hours by:
1/20/2018
Technician: Eddie, Home Improvement Contractor replied 6 months ago
Eddie
Eddie, Home Improvement Contractor
Category: Small Engine
Satisfied Customers: 1,324
Experience: owner of Island Pro-Craft
Verified

Hi ............my name is ***** ***** I will be happy to assist you today……… what I would like to do for a start is erase the transmitters.....do a hard reset and then re program.......please follow these instructions explicitly and in its sequence

ERASE THE TRANSMITTERS:

hold down the LEARN button on the opener for 6 or 7 seconds….If you have a MY-Q device …immediately press and hold the LEARN button again until the learn LED goes out. All codes are now erased.

HARD RESET:

unplug the opener what should be for a good minute......in the meantime remove the batteries from the transmitters including the key less.....and if you have a battery back-up.....there is no battery in the wall transmitter…..plug back in the opener and replace the batteries which should be fresh

Do you know how to re program the transmitters? Hold them with-in 16 inches of the opener when you do

This is starting off with something simple and hopefully it will resolve the issue

I will need information you can provide especially… the make and model….. how old it is? ….in your best recollection… any kind of changes or disruptions that may have caused it not to work properly?

Always allow me time to prepare information for you. In case I have to go offline I am always checking back to keep things moving and expedited…..Please let me know how it goes

And thank you for your help and assistance

eddie

Ask Your Own Small Engine Question
Technician: Eddie, Home Improvement Contractor replied 6 months ago

hope you have found my answers insightful, with content to your satisfaction and would consider a 5 star rating…….My goal is to give you the best experience with Just Answer as possible.… by your rating it would be the only way I can be compensated in facilitating your inquiry.........a deposit for a subscription was made by you but no payment will be forthcoming unless I am rated…..positive feedback and bonuses are always welcomed and appreciated......and I thank you

eddie

Ask Your Own Small Engine Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Eddie Your Own Question
Eddie
Eddie
Eddie, Home Improvement Contractor
Category: Small Engine
Satisfied Customers: 1,324
1,324 Satisfied Customers
Experience: owner of Island Pro-Craft

Eddie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Curtis B.

Curtis B.

Technician

15,517 satisfied customers

have worked on and around most engine models for 35 yrs./Polaris ATV expert

Rick

Rick

Factory Authorized Trainer

4,218 satisfied customers

Outdoor Power Equipment technical trainer since 1990, covering eight states.

Jon K.

Jon K.

Small Engine Diagnostic Expert

2,995 satisfied customers

Gold certified Stihl tech, Service Manager for a rental/repair shop.Certified in most small engines

James W

James W

Small Engine Troubleshooting Expert

2,986 satisfied customers

7 years as Mechanic & Parts Manager for Brother who has Owned Lawn & Garden Repair shop for 35 years

Vince O.

Vince O.

Small Engine Technician

2,927 satisfied customers

Over 30 years experience repairing lawn and garden equipment. Chainsaws, mowers,blowers and trimmers

Wayne

Wayne

Engine Rebuilder

2,041 satisfied customers

many years on egine rebuilding, lawn mower,roto tiller,Truck,and small engines

RUSS

RUSS

SERVICE TECHNICIAN

1,723 satisfied customers

28 YEAR SERVICE TECHNICIAN

< Previous | Next >

Related Small Engine Questions
We have a craftsman garage door opener the door will open
we have a craftsman garage door opener the door will open when we try to lower the door it wii on go about 16 inches and stop … read more
Jarrett Baker
Jarrett Baker
Building Analyst and Home Inspector
BPI license
67 satisfied customers
Error message on wall plate says "excessive opening force
Error message on wall plate says "excessive opening force detected" error code 4-2, see owner's manual. Nothing in manual to help … read more
Jarrett Baker
Jarrett Baker
Building Analyst and Home Inspector
BPI license
67 satisfied customers
I have a problem with my sears garage opener model
i have a problem with my sears garage opener model #13953985D it well open good but when i try to close it when it hits the floor it auto back up installed two senors they are in the right place they … read more
Steve
Steve
technician/service adviser
Bachelor's Degree
12 satisfied customers
My garage door gets stuck as it opens and I have to help it
My garage door gets stuck as it opens and I have to help it then it opens. The model is Genie 1/2 horsepower. I have sprayed lubricant on all the wheels and frames. Is there a force adjustment screw t… read more
Steve
Steve
Chief Engineer
9 satisfied customers
We have three garage door openers and it appears that the green
We have three garage door openers and it appears that the green sensor lights on one of the doors are not working . I can't find the reason as the wires seem to be properly connected and the motor is … read more
Richard
Richard
Senior Mechanic & Technician
69 satisfied customers
When we closed the garage door, the cable to drive chain linkage
When we closed the garage door, the cable to drive chain linkage broke, and I replaced it. The cable and drive chain are back on their pulley and cogs but the door will not lift: When I press the butt… read more
Richard
Richard
Senior Mechanic & Technician
69 satisfied customers
My garage door does not close all the way and then goes right
My garage door does not close all the way and then goes right back up to the open position… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My 1/2 hp screw drive does not close....it travels down
My 1/2 hp screw drive does not close....it travels down about 6-10" and then reverses. The sensor lights are on. When I place something in front of it and try to close it, it does what it is supposed … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My garage door opener is getting "stuck", as it pulls the door
My garage door opener is getting "stuck", as it pulls the door open a few inches, then stops. I have had to "help" it through several sticky spots on the way up every time I opened it yesterday. What … read more
Daniel
Daniel
Bachelor\u0027s Degree
1,568 satisfied customers
I have a Craftsman garage door opener... it must be at least
I have a Craftsman garage door opener... it must be at least 25 y.o. but has operated w/o problems to this point. I have had to replace the springs once. All of a sudden, the door immediately reverses… read more
Daniel
Daniel
Bachelor\u0027s Degree
1,568 satisfied customers
My electric garage door opener opens but not all the way and
My electric garage door opener opens but not all the way and doesn't close with the remote opener but will close if I hold the garage control button down until it closes, nothing is blocking the senso… read more
Bluextc89
Bluextc89
Owner
Vocational, Technical or Trade Scho
243 satisfied customers
I just installed a craftsman chaindrive garage door opener
I just installed a craftsman chaindrive garage door opener Model 53985. When I first pushed the button after instilation, the door went to the wall. Closed more and then reversed and opend about six i… read more
Bluextc89
Bluextc89
Owner
Vocational, Technical or Trade Scho
243 satisfied customers
I have a belt drive 1/2 horse Craftsman garage door opener.
I have a belt drive 1/2 horse Craftsman garage door opener. My problem, whether I push the mounted button on the wall that is hard wired to the opener or my remote openers, the garage door opener does… read more
Bluextc89
Bluextc89
Owner
Vocational, Technical or Trade Scho
243 satisfied customers
Our Craftsman 1/2 hp garage door opener moves the door up (upon
Our Craftsman 1/2 hp garage door opener moves the door up (upon opening) about 3 inches and stops. When we push the opener the second time, the door closes, and most times reverses back opn to about 3… read more
Bluextc89
Bluextc89
Owner
Vocational, Technical or Trade Scho
243 satisfied customers
I have a Genie garage door opener and the garage door is not
I have a Genie Intellicode garage door opener and the garage door is not going up. I called the repair man and he tried to fix it by unlocking and locking the thing that is connercted to the rail, but… read more
Bluextc89
Bluextc89
Owner
Vocational, Technical or Trade Scho
243 satisfied customers
My craftsman garage door opener will open only like 3 inches
My craftsman garage door opener will open only like 3 inches and stop. How do I get it to open all the way?… read more
Bluextc89
Bluextc89
Owner
Vocational, Technical or Trade Scho
243 satisfied customers
I have a Craftsman Garage Door # 139.53966srt, and it just
I have a Craftsman Garage Door # XXXXX and it just stopped opening and closing. The motor runs, and the latch only travels about 1 foot and reverses. I have checked the send and receive alignment on t… read more
Bluextc89
Bluextc89
Owner
Vocational, Technical or Trade Scho
243 satisfied customers
I have a LiftMaster model # 1155 1/2 HP garage door opener
I have a LiftMaster model # XXXXX 1/2 HP garage door opener that is not operating properly. Often when opening the door, it only travels about 3 feet from the ground and stops. We have to press the op… read more
Bluextc89
Bluextc89
Owner
Vocational, Technical or Trade Scho
243 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x