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I need a starter and a relay switch for my generator.
I need a starter and a relay switch for my generator … read more
Hank F.
Hank F.
Technician
High School or GED
16,167 satisfied customers
I have a generac XG1000E that runs perfectly fine but wont
Hi I have a generac XG1000E that runs perfectly fine but wont produce electricity. I used it recently over the winter with no problems. Very strange … read more
Hank F.
Hank F.
Technician
High School or GED
16,167 satisfied customers
I am calling on behalf of a family. He has a General
Hi my name is Donald JA: I'll do all I can to help. How long have you been dealing with this? Customer: I am calling on behalf of a family JA: Do you plan on doing the work yourself? Customer: He has … read more
Hank F.
Hank F.
Technician
High School or GED
16,167 satisfied customers
I'm troubleshooting a 6kW ecogen generac LP generator with
Hi there - I'm troubleshooting a 6kW ecogen generac LP generator with an UnderVoltage alarm (nexus controller). I'm following the flow chart in the service manual and not having much success yet. Look… read more
Hank F.
Hank F.
Technician
High School or GED
16,167 satisfied customers
Hank I have under voltage issue with my generac 20k
Hello Hank I have under voltage issue with my generac 20k generator. I changed the nexus controller board, I also changed the brushes and it's still giving me under voltage error.… read more
Hank F.
Hank F.
Technician
High School or GED
16,167 satisfied customers
Im in Puerto Rico and have a generac 12kw generator and it
Im in Puerto Rico and have a generac 12kw generator and it just shut down with a low voltage warning. It will crank but it won't start.… read more
Hank F.
Hank F.
Technician
High School or GED
16,167 satisfied customers
Hank / Pearl - down in Tyler, TX. I have a an Onan Marquis
Hello Hank / Pearl - this is Enrique down in Tyler, TX. I have a an Onan Marquis 5500 in an RV that runs for a while then shuts down. The RV is 15 years old and I don't know what, if any, maintenance … read more
Hank F.
Hank F.
Technician
High School or GED
16,167 satisfied customers
My 4000 watt generator all of a sudden quit producing 120
My 4000 watt generator all of a sudden quit producing 120 volts it dropped down to 4.8 volts please advice. Thanks Dave Stephenson, Mi.… read more
Hank F.
Hank F.
Technician
High School or GED
16,167 satisfied customers
I have a Generac GP15000E that will not start. We initially
I have a Generac GP15000E that will not start. We initially thought the SSR was bad because it would energize, but would not release. Then I read somewhere that the Electric Governor Idle Control Boar… read more
Hank F.
Hank F.
Technician
High School or GED
16,167 satisfied customers
Hank, I am having a problem with this 480GN/Q55 5.5kw Generac
Hank, I am having a problem with this 480GN/Q55 5.5kw Generac Gnerator. I am looking for test points to see whats happening with the generator. It has 12v coming into the coil but there is not power a… read more
Hank F.
Hank F.
Technician
High School or GED
16,167 satisfied customers
We have had our Honda 20i invertor generator for 9 years, using
We have had our Honda 20i invertor generator for 9 years, using it intermittently to fire up our motor home air conditioner, mainly. we tried to use it today but the compressor on our 1.5 hp air condi… read more
Hank F.
Hank F.
Technician
High School or GED
16,167 satisfied customers
Hi! I have a 17.5 kW Generac Centurion portable generator
Hi! I have a 17.5 kW Generac Centurion portable generator that I run infrequently. When I went to start it the other day after a long period of sitting up, the battery was dead so I charged the batter… read more
Hank F.
Hank F.
Technician
High School or GED
16,167 satisfied customers
I installed XG7000E. It was tested and worked OK around Feb.
I installed XG7000E. It was tested and worked OK around Feb. 2013. I tried to start it today and failed. As far as I can judge it sounds like there is no gas supply. 1. Gas is fresh. 2. all switches i… read more
Hank F.
Hank F.
Technician
High School or GED
16,167 satisfied customers
Keep getting a "no utility voltage sense" alarm, causing the
Keep getting a "no utility voltage sense" alarm, causing the generator to start when in auto. Measured 240 VAC at the N1/N2 terminals. Why would the "no utility" alarm be active?… read more
Hank F.
Hank F.
Technician
High School or GED
16,167 satisfied customers
Hank, My generator produces when externally excited with
Hank, My generator produces when externally excited with a battery. How much voltage should I see on the DPE winding when running. Do I have to excite the field to see any output from the DPE winding?… read more
Hank F.
Hank F.
Technician
High School or GED
16,167 satisfied customers
My Generac 7000exl Engine(NNN) NNN-NNNNEHF Model GN 410 starts and
My Generac 7000exl Engine(NNN) NNN-NNNNEHF Model GN 410 starts and performs well (240v AC at 3600 rpm with fresh fuel), but not without coughing or stuttering. This occurs with or without load, causin… read more
Hank F.
Hank F.
Technician
High School or GED
16,167 satisfied customers
Hi, I have an Onan Diesel generator in my boat that when started
Hi, I have an Onan Diesel generator in my boat that when started causes a clattering noise near the fuel tank. Was advised that the problem could be with the fuel return line check valve. Noise starts… read more
Hank F.
Hank F.
Technician
High School or GED
16,167 satisfied customers
i have a 2 3 DJA Generator that we purchased in 1965 and another
i have a 2 3 DJA Generator that we purchased in 1965 and another one later. We use them at our ranch in the mountains. We have problems with voltage. One is just over 100 V and the other about 110 V, … read more
Ranwell1
Ranwell1
CEO
High School or GED
4,742 satisfied customers
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