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Kohler 20 kw stand by new only about 3 hours on it showing…

Customer Question
Kohler 20 kw stand...

Kohler 20 kw stand by new only about 3 hours on it showing locked rotor how can I set it

Mechanic's Assistant: I'll do all I can to help. How long have you been dealing with this?

About 3 days it very cold here

Mechanic's Assistant: Do you plan on doing the work yourself?

Yes

Mechanic's Assistant: Anything else we should know to help you best?

Yes it ran on two exercise 7 days apart al so a full test was performed

Submitted: 7 months ago.Category: Small Engine
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Answered in 4 hours by:
1/7/2018
Technician: Hank F., Technician replied 7 months ago
Hank F.
Hank F., Technician
Category: Small Engine
Satisfied Customers: 15,988
Experience: Certified on Onan and Generac generators
Verified

Hello, my name is ***** ***** I am going to assist you with this.

If your unit is new, it is under warranty.

If you attempt to fix this yourself, you will be voiding your warranty, and will be responsible for the cost of any parts needed.

Your best course of action here would be to contact an authorized Kohler repair facility to have this repaired under warranty.

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