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Make: Generac Model: oe6219

Customer Question
Make: Generac Model: oe6219...

Make: Generac
Model: oe6219

Submitted: 3 months ago.Category: Small Engine
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Customer reply replied 3 months ago
Generac standby generator Model OE6219 My generator starts up and runs for 30 seconds and shuts down It runs off Propane sheared with the house I have bypass the oil sending unit. It will start right back up but just to shut down again
Answered in 2 hours by:
12/24/2017
Technician: Hank F., Technician replied 3 months ago
Hank F.
Hank F., Technician
Category: Small Engine
Satisfied Customers: 15,636
Experience: Certified on Onan and Generac generators
Verified

Hello, my name is ***** ***** I am going to assist you with this.

0E6219 is not the model number of the genset.

What are the actual model and serial numbers?

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Customer reply replied 3 months ago
hank it clearly said 0e6219 for model the serial(###) ###-####
Technician: Hank F., Technician replied 3 months ago

Those are the model and serial numbers of the engine only. I need the model and serial numbers of the genset.

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Customer reply replied 3 months ago
Ok Item #0043903
Ser#(###) ###-####
Guardian stand by generator by generac
Technician: Hank F., Technician replied 3 months ago

Is it doing this in AUTO or MANUAL?

Has there been any work done to the unit recently?

When it shuts down, are any fault lights coming on?

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Customer reply replied 3 months ago
It shuts down in manual operation I have done no work to it. It was in exercise mode run once a week for 12 min . The only thing flashing was over cranking light So when shuts down no lights come on
Customer reply replied 3 months ago
I have not heard a answer yet? what is wrong with generator
Technician: Hank F., Technician replied 3 months ago

I work 2 day jobs, and help on Just Answer in the evenings. I can not be online 24/7.

Also, the website has been experiencing issues the last 2 days, and has been down a lot.

What you are saying is not making any sense to me.

You state that it is shutting down in MANUAL mode, but then you also say it is in AUTO.

You also said that the Over Crank light is flashing, but then you say no lights come on.

Remember, I can't see or hear what is going on. I only know as much as you tell me, and the more specific you are, the easier it is to help.

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Customer reply replied 3 months ago
its always shuts down in manual mode. when I first noticed problem it flash that code now it show no code. this is what I was stating can you please tell me what is wrong
Technician: Hank F., Technician replied 3 months ago

While it is running, is it running smoothly, or roughly?

Connect a meter to the output side of the genset, and start it up. Measure both the voltage and frequency output for the 30 seconds it will run.

What are the voltage and frequency readings?

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Customer reply replied 3 months ago
yeah it runs smooth. I will check voltage I think it is a voltage issue what MAKE IT SHUT down I will tomorrow
Technician: Hank F., Technician replied 3 months ago

Ok.

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Customer reply replied 3 months ago
what should I do?
Technician: Hank F., Technician replied 3 months ago

Get the voltage and frequency readings.

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Customer reply replied 3 months ago
there was zero voltage what should I do next
Technician: Hank F., Technician replied 3 months ago
What was the frequency
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Customer reply replied 3 months ago
I don't know how to check for that
Technician: Hank F., Technician replied 3 months ago
You use a frequency meter, just like a voltmeter.
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Customer reply replied 3 months ago
no reading
Customer reply replied 3 months ago
to this day have no answer what is wrong. not one idea Felt ripped off
Technician: Hank F., Technician replied 3 months ago

Are you testing on the input side of the breaker?

If the engine is running, you should be getting at least some reading on both voltage and frequency.

To get readings of 0 on both indicates that you are not doing something correctly.

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Hank F.
Hank F.
Hank F., Technician
Category: Small Engine
Satisfied Customers: 15,636
15,636 Satisfied Customers
Experience: Certified on Onan and Generac generators

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