Small Engine
Generac 10/11 kw standby generator is running but not powering our house - display reads "low battery"but after powering
Expert's Assistant chat
Customer: Generac 10/11 kw standby generator is running but not powering our house - display reads "low battery"but after powering off it starts right up - battery must be fine.
JA: Do you have fuel in the tank? If so, is the shut-off valve open and the fuel clean?
Customer: Should I leave it running in Automatic or Manual? Ambient is right around 30 F
JA: Do you plan on doing the work yourself?
Customer: What work?
JA: Anything else we should know to help you best?
Customer: What work?
JA: Do you have fuel in the tank? If so, is the shut-off valve open and the fuel clean?
Customer: Should I leave it running in Automatic or Manual? Ambient is right around 30 F
JA: Do you plan on doing the work yourself?
Customer: What work?
JA: Anything else we should know to help you best?
Customer: What work?
Answered by Hank F. in 17 mins 5 years ago
Hank F.
Auto Mechanic
17,090 satisfied customers
Specialities include: Automotive Mechanic, Small Engine Repairs, Auto Body Repairs, Diesel Engine Repairs
Hello, my name is ***** ***** I am going to assist you with this.
What are the model and serial numbers of the genset?
Also, are you on the grid. and this is just a back up genset, or are you off grid and this is your primary source of power?
Customer
This is a backup generator.
Believe we lost town power due to fallen pole & transformer (there was a very loud thump).
Generac 10/11 kw generator display says "Low Battery".
I won't be doing the work myself.
Believe we lost town power due to fallen pole & transformer (there was a very loud thump).
Generac 10/11 kw generator display says "Low Battery".
I won't be doing the work myself.
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BackHank F.
17,090 satisfied customers
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Hank F.
Auto Mechanic
17,090 satisfied customers
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