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Attempting to program a Chamberlain KLIK2U to openGenie

Customer Question
Attempting to program a...

Attempting to program a Chamberlain KLIK2U to openGenie #1028 garage door. Have reviewed all published documents... unable to get past step 10 (make th blue lights steady).

Mechanic's Assistant: I'll do all I can to help. How long have you been dealing with this?

Too long

Mechanic's Assistant: Do you plan on doing the work yourself?

I'm the contractor/builder - all elements are new

Mechanic's Assistant: Anything else we should know to help you best?

Al documents from Chamberlain and Genie have been reviewed

Submitted: 8 months ago.Category: Small Engine
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Answered in 13 minutes by:
12/21/2017
Technician: Eddie, Home Improvement Contractor replied 8 months ago
Eddie
Eddie, Home Improvement Contractor
Category: Small Engine
Satisfied Customers: 1,331
Experience: owner of Island Pro-Craft
Verified

Hi ..............what is the model of the Genie and is it Intellicode?

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Customer reply replied 8 months ago
Genie #1028, Intellicode 2
Technician: Eddie, Home Improvement Contractor replied 8 months ago

okay give me a little time

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Technician: Eddie, Home Improvement Contractor replied 8 months ago

do you have a Genie Remote transmitter ? and is it programmed?

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Customer reply replied 8 months ago
it functions.
Technician: Eddie, Home Improvement Contractor replied 8 months ago

do you think we can use a phone call for this so we can go step by step?..............Just Answer requires a nominal additional charge........would you be okay with it ?

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Technician: Eddie, Home Improvement Contractor replied 8 months ago

are you there ?

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